Mail Clerk Jobs

GENERAL SUMMARY:

Execute the daily procedures of the various mailrooms, including other duties as assigned.

ESSENTIAL DUTIES:

1. Under supervision of the Mail Services Management process all incoming items and prep all items.

2. Sorts departmental and customer mail by weight, class and service.

3. Sort all items to appropriate mailbox, deliver to satellite mailrooms and tenants as applicable.

4. Maintains all equipment according to appropriate procedures.

5. Required to attend all training programs as they apply to each clerk’s specific area of responsibility. Each clerk should be to describe his/her responsibility related to general safety, department/service safety, and specific job related hazards.

6. Follows the Hospital Exposure Control Plans/Bloodborne, Airborne Pathogens and hazardous materials exposure.

7. Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible and courteous environment.

8. Promotes effective working relations and works effectively as part of a department/unit team inter and intra departmentally to facilitate the department's/unit's ability to meet its goals and objectives.

9. Rotate between all campuses as needed.

This document represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described.

STANDARD REQUIREMENTS:

1. Supports the Mission, Value and Vision of Beaumont Health (BH). Demonstrates personal commitment through active involvement in the performance improvement process.

2. Exhibits excellent customer service skills and behaviors toward internal and external customers and co-workers. Promotes positive public relations with patients/residents, family members, guests, and others.

3. Supports and adheres to all Beaumont Health’s customer service, service excellence, and performance standards. Supports and participates with all required compliance standards that may be department specific and/or identified by the organizations including in-service training, acceptable attendance, uniform and dress code.

4. Adheres to HIPAA requirements and maintains confidentiality of all data, including patient/resident, employee and operations information.

5. Supports and participates in a collaborative team oriented environment – cooperates and works together with all co-workers, plans and completes job duties, uses appropriate communications in sensitive and emotional situations and follows up as appropriate regarding reported complaints, problems and concerns.

6. Supports, cooperates with and demonstrates safe work practices and attitudes, follows safety rules – including universal precautions - reports and prevents/corrects unsafe conditions and behaviors, and participates in organizational and departmental safety programs.

7. Completes all required compliance standards that may be department specific and/or identified by the organization.

8. Maintains current licensure, registration and/or certification, as applicable, at all times.

STANDARD QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

A. Education / Training:

• Equivalent to a high school education preferred.

B. Work Experience:

• Minimum one year mailroom experience preferred to be proficient.

C. Certification, Licensure, Registration:

D. Other Qualifications:

• Service Excellence

• Basic math, retention skills, multitasking ability. Must be able to communicate information to others effectively, orally and in writing. Ability to operate copier, fax, computer, scales, printer, adding machine, bar code scanner, telephones.

WORKING CONDITIONS:

E. Physical Effort:

• Standing, walking, carrying, pushing, bending, reaching, etc. the entire shift. Heavy lifting/pushing in excess of 50 lbs

F. Work Environment:

• Fast paced, high stress, constantly changing environment, ability to make swift independent decisions.
• Beaumont Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.