Ma (Medical Assistant) Jobs

POSITION Medical Assistant

DEPARTMENT Primary Care/Specialty Care

REPORTS TO Practice Manager

REVIEWED BY Director of Dept Operations and Human Resources

STATUS Non-Exempt

REVIEW CATEGORY Clinical Patient Care

REVISION DATE 03/01/20

SUPERCEDES 01/01/11

POSITION SUMMARY Performs general nursing care to patients under supervision, including assisting with exams or procedures, patient education, and maintenance of medical records.

POSITION SUPERVISED None.

ESSENTIAL FUNCTIONS AND JOB RESPONSIBILITIES

• Provides ongoing triage and management of office flow to meet patient’s medical and service needs in order to maintain optimal patient flow.
• Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
• Applies knowledge of general insurance guidelines and requirements to help direct patient care.
• Documentation of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
• Maintains accurate/current logs for equipment, i.e., refrigerator temp, autoclave, eyewash, crash cart, etc.
• Performs the technical component of the department’s clinical procedures competently.
• Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
• Appropriately responds to emergency situations.
• Cross trains in other positions where appropriate as determined by manager.
• Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
• Verifies patient insurance coverage for pre-certification, referrals and/or authorizations and documents in EMR.
• Communication of all patient care is thorough, objective, concise, and follows appropriate legal guidelines.
• Performs other duties as assigned when appropriate.
• Receives patients professionally in waiting area and rooms them per department protocol.

POSITION REQUIREMENTS

Education/Certification/License

Medical Assistant - Degree/diploma/certification in Medical Assisting or previous MA experience

Knowledge, Skills, and Abilities

Team player, professional, and customer service oriented. Proficient computer skills including EMR, highly organized, ability to multi-task and enjoy working in a very fast paced environment. Able to work with diverse patient base of all ages. Assist with clinical procedures specific to department. Perform basic back office skills including medication administration, injections, bandaging, and accurately collect height, weight, and BP. In addition, must be able to anticipate the needs of the physician and require minimal supervision. Prior experience is a plus.

Special Demands/Requirements

None

ADA JOB REQUIREMENTS

Physical Demands

Stooping/Kneeling/Crouching/Reaching/Standing/Walking/Pushing/Pulling/Lifting/Fingering/Grasping/Feeling/Talking/Hearing/Repetitive Motions

Physical Requirements

Medium Work - Exerting up to 50lbs of force occasionally, and/or up to 20lbs of force frequently, and/or up to 20lbs of force constantly to move objects.

Visual Acuity

Close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, extensive reading.

Environmental Conditions

The worker is subject to hazards including moving mechanical parts, electricity, high places, or chemicals.