Local Medical Equipment Delivery Driver

About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Overview and Responsibilities

Job Summary
We are seeking a dedicated Patient Service Technician to join our team. In this position, you are responsible for delivery and set-up of equipment at the delivery address. Educates the patient and/or caregiver on the safe use and maintenance of the delivered item. In the State of NY this position pays between $18/hr - $21/hr depending on related experience.

Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Performs other duties as assigned
• Assists with implementation of quality improvement programs to meet company and JCAHO standards
• Maintains delivery activity database
• Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations
• Maintains home oxygen systems in patients' homes per company policy
• Maintains assigned company vehicle in a clean and safe working condition
• Processes all orders and required paperwork in a timely and accurate manner
• Completes shipping papers when transporting hazardous materials in accordance to Rotech policy and procedures
• Manages territory to reach service goals and delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local governmental regulations
• Develops technical knowledge, as appropriate, of the HME or respiratory products
• Completes written patient visit reports following setup and follow-up visits per company policy
• Reports equipment hazards and/or product incidents as required in accordance with company policies
• Assumes on-call responsibilities during non-business hours in accordance with company policy
• Assists in resolving customer equipment problems under emergency conditions
• Adheres to company policies and procedures in regards to using personnel protective safety equipment and services
• Develops basic reimbursement knowledge, completely documents all information
• Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle's safe operations
• Prepares and maintains written company records to include invoices, work orders, manifests and logs
• Delivers and educates patients on the safe use and maintenance of respiratory and HME equipment in the home or office setting

Travel

• Travel via company vehicle required to patient's homes for set-ups and reoccurring delivery

Qualifications

Employment is contingent on

• Valid driver's license in state of residence with a clean driving record (when applicable for the position)
• Drug screen ( when applicable for the position )
• Background investigation (company-wide)

Required Education and/or Experience

• High school diploma or GED equivalent, required

Preferred Education and/or Experience

• Three years of related work experience, preferred
• Medical terminology, preferred
• Experience with medical billing practices and of billing reimbursement, preferred
• Experience with medical equipment, preferred
• Experience in medical field and administrative record management, preferred

Skills and Competencies

• Self-motivation, organized, time-management and deductive problem solving skills
• Effectively communicate in English; both oral and written
• Multi-task along with attention to detail
• Maintain confidentiality, discretion and caution when handling sensitive information
• Work independently and as part of a team
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Accurately perform simple mathematical calculations

Machines, Equipment and Technical Abilities

• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet
• Understands use of all applicable home respiratory equipment and supplies
• Internet navigation and research
• Email transmission and communication
• Mechanically inclined for the repair and troubleshooting of equipment
• Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo

Physical Demands

• Requires contact with patients and equipment with potential exposure to contagious pathogens
• Requires driving a company vehicle for the majority of the workday
• Requires sitting, walking, standing, talking and listening
• Lift and carry office equipment at times
• Requires close vision to small print on computer and/or tablet and paperwork
• May be required to comply with OSHA Respirator Requirements, including but not limited to Medical Evaluations and Fit-Testing
• Requires lifting (minimum of 65 pounds) and transporting of patient equipment

Rotech Information

Benefits

• Employee Recognition program
• Employee Discount Program
• Generous Paid Time Off and Paid Holidays
• Life Insurance and Disability
• Bonus and Incentive Opportunities
• Medical, Dental and Vision
• Cellular phone reimbursement
• 401k

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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.