Local Medical Equipment Delivery Driver

About Rotech

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Overview And Responsibilities

Job Summary

We are seeking a dedicated Patient Service Technician to join our team. In this position, you are responsible for delivery and set-up of equipment at the delivery address. Educates the patient and/or caregiver on the safe use and maintenance of the delivered item.

Essential Job Duties And Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations
• Maintains delivery activity database
• Completes shipping papers when transporting hazardous materials in accordance to Rotech policy and procedures
• Assists in resolving customer equipment problems under emergency conditions
• Maintains home oxygen systems in patients’ homes per company policy
• Manages territory to reach service goals and delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local governmental regulations
• Processes all orders and required paperwork in a timely and accurate manner
• Delivers and educates patients on the safe use and maintenance of respiratory and HME equipment in the home or office setting
• Develops technical knowledge, as appropriate, of the HME or respiratory products
• Assists with implementation of quality improvement programs to meet company and JCAHO standards
• Assumes on-call responsibilities during non-business hours in accordance with company policy
• Prepares and maintains written company records to include invoices, work orders, manifests and logs
• Performs other duties as assigned
• Develops basic reimbursement knowledge, completely documents all information
• Reports equipment hazards and/or product incidents as required in accordance with company policies
• Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle’s safe operations
• Adheres to company policies and procedures in regards to using personnel protective safety equipment and services
• Completes written patient visit reports following setup and follow-up visits per company policy
• Maintains assigned company vehicle in a clean and safe working condition

Travel

• Travel via company vehicle required to patient’s homes for set-ups and reoccurring delivery

Qualifications

Employment is contingent on

• Background investigation (company-wide)
• Drug screen ( when applicable for the position )
• Valid driver’s license in state of residence with a clean driving record (when applicable for the position)

Required Education And/or Experience

• High school diploma or GED equivalent, required

Preferred Education And/or Experience

• One year of related work experience, preferred
• Experience with medical equipment, preferred
• Medical terminology, preferred

Skills And Competencies

• Maintain confidentiality, discretion and caution when handling sensitive information
• Accurately perform simple mathematical calculations
• Self-motivation, organized, time-management and deductive problem solving skills
• Multi-task along with attention to detail
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Work independently and as part of a team

Machines, Equipment And Technical Abilities

• Email transmission and communication
• Understands use of all applicable home respiratory equipment and supplies
• Microsoft applications; Outlook, Word and Excel
• Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet
• Mechanically inclined for the repair and troubleshooting of equipment
• Internet navigation and research

Physical Demands

• Medical Evaluation and Fit Testing Compliance in a timely manner
• Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing Policy
• Requires contact with patients and equipment with potential exposure to contagious pathogens
• Annual Recertification
• Requires sitting, walking, standing, talking and listening
• Lift and carry office equipment at times
• Requires close vision to small print on computer and/or tablet and paperwork
• Requires lifting (minimum of 65 pounds) and transporting of patient equipment
• Requires driving a company vehicle for the majority of the workday
• Keep face clean-shaven to ensure N95 Mask face-seal protection per OSHA guidelines

Rotech Information

Benefits

• 401k
• Employee Discount Program
• Generous Paid Time Off and Paid Holidays
• Life Insurance and Disability
• Cellular phone reimbursement
• Employee Recognition program
• Medical, Dental and Vision
• Bonus and Incentive Opportunities

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Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.