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Lobby Attendant Jobs

Company

Hotel Kansas City
Address , Kansas City, 66101, Ks
Employment type FULL_TIME
Salary
Expires 2023-06-24
Posted at 1 year ago
Job Description

Summary

Setting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the “Best New Hotels in the World” by Travel + Leisure, and Kansas City’s newest #1 Hotel on TripAdvisor, guests can indulge in Victorian-inspired guest rooms merged with modern twists, preserved touches like hand-hewn walnut and stained glass windows, and multiple show-stopping food and beverage outlets. Centrally located in the historic Kansas City Club Building, the hotel is only steps away from the city’s best nightlife, restaurants, and shopping.


Job Overview

A Lobby Attendant is responsible for cleaning and maintaining all public areas in impeccable condition to create a clean and comfortable experience for our guests.


Essential Responsibilities

  • Provide general public assistance, instruction and/or guidance for guests and colleague safety in the event of an emergency.
  • Clean guest rooms when needed.
  • Performs daily turndown process.
  • Polish fixtures.
  • Clean outside ashtrays.
  • Thoroughly clean sinks, toilets, urinals, mirrors, countertops, walls, vents, and floors with specifically assigned cleaning agents. Dispose of trash.
  • Vacuum, sweep and mop elevators.
  • Maintain a vacuumed or mopped appearance in stairwells.
  • Attend all mandatory meetings.
  • Reports Lost and Found items to the Housekeeping Leader ensuring to bag the item and record the location item was found, date, and a description of the item found.
  • Report any suspicious looking persons or activity to the Housekeeping Leader.
  • Report any damaged or missing items to the Housekeeping Leader.
  • Other tasks as assigned by the Director of Housekeeping and Director of Rooms.
  • Vacuum and dispose of trash in office areas.
  • Dust all furniture and pictures, clean all windows and glass, and vacuum public areas. Sweep and mop public areas.
  • Keep work area neat and organized.
  • Assist in the delivery of guest requests.


Qualifications

Education:

  • High school diploma or GED equivalency preferred, but not necessary.

Experience:

  • Previous experience preferred.
  • Knowledge of chemical cleaning agents and operation of various cleaning equipment.

Interaction/Skill Set:

  • Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.
  • Ability to be under and follow directions, and perform job functions with limited supervision.
  • Ability to communicate effectively with the public and other colleagues verbally or in written form.
  • Ability to learn, follow, and enforce standards for cleanliness as they apply to all aspects of public areas.

Work Environment

  • Colleagues may be required to work varying schedule to reflect the business needs of the hotel.
  • The individual may be exposed to weather-related factors.
  • Ability to extend arms, scrub, bend, stoop, stand, and walk in public areas for extended periods of time.
  • Ability to lift, push, or pull a minimum of 25lbs on a consistent basis.
  • OSHA laws require the use of Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health safety. Proper clothing and safety equipment (gloves, safety shoes, back belt etc.) must be worn. Colleagues will be trained in the proper use and care of assigned PPE. The hotel requires the required PPE. It is your responsibility to report defective, damages or lost PPE, or equipment that does not fit properly, to your supervisor/manager.
  • Excellent grooming standards.
  • Flexibility to respond to a variety of different work situations.
  • Ability to work on your own and as part of a team.
  • Crouching, stopping, twisting, reaching, extension, fingering/feeling, lifting.