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Live Chat Agent Jobs
Company | Bermuda Landscape |
Address | West Palm Beach, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-08-05 |
Posted at | 9 months ago |
Bermuda Landscape & Design, Inc. is a leading construction company specializing in landscape design and installation. We are looking for a Live Chat Agent to join our team and provide customer service through online chat. The ideal candidate will have excellent communication skills and be able to multitask in a fast-paced environment. This is a remote position with flexible hours.
- Collaborate with other team members to ensure consistent and positive customer service experience
- Continuously improve knowledge of our products, services, and industry through ongoing training and development
- Track and report customer interactions and successes
- Respond to customer inquiries through online chat in a timely and professional manner
- Manage and resolve customer complaints and issues effectively
- Provide accurate and helpful information to customers regarding our products and services
- Multitask between different chat conversations simultaneously while staying organized
- Previous experience in customer service or customer-facing role
- Ability to multitask and manage multiple chat conversations at once
- Proven ability to communicate effectively with customers in written form
- Proficient in typing and operating computer systems
- Strong attention to detail and ability to follow procedures
- Flexibility to work occasional evenings and weekends as needed.
- Excellent problem-solving and critical thinking skills
- Work From Home
- Life Insurance (Basic, Voluntary & AD&D)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Health Care Plan (Medical, Dental & Vision)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Retirement Plan (401k, IRA)
- Training & Development
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