Litigation Support Specialist Jobs

Title: Litigation Support I Department: Claims

Bargaining Unit: NBU Grade: N/A

Position Type: Non-Exempt Hours per Week: 40

Position Summary

Litigation Support Specialist provides advanced data support to projects related to confidential client information in claims litigation in accordance with company policy, regulatory requirements, and client needs.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by /Role."

Key Duties and Responsibilities

Higher level and historical knowledge of the account. Understands the client. Hourly transactional work.

• Maintains working knowledge of prior and current systems of assigned client. Understands and able to work in and pull data from multiple platforms.
• Performs other related duties as assigned.
• Maintains historical and current knowledge of processes, determinations, and outcomes for assigned client.
• Partners with information technology and other departments to support project team requirements for services such as SFTP transfer, File Edge Transfer, and encryption as well as automation and platform access coordination.
• Conducts audits and research to provide historical information on processes, determinations, and outcomes for assigned client.
• Provides progress updates at case team meetings to report on the progress of assigned tasks.
• Acts as technical resource to Litigation Support team on historical systems and platforms. Recognizes and resolves technical issues and assists in determining appropriate measures needed to extract required data.

Minimum Qualifications

• High school diploma or GED.
• Demonstrated proficiency of plan guidelines and claims adjudication process.
• Proficiency with MS Office tools and applications.
• Two years of experience working on the Special Projects Team as Litigation Support.

Preferred Qualifications

• College degree in Mathematics, Statistics or similar discipline.
• Certifications in SQL, R, VBA, or Python.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job. Duties, responsibilities and activities may change at any time with or without notice.

Working Conditions/Physical Effort

• Must be able to lift up to 15 pounds at times.
• Prolonged periods of sitting at a desk and working on a computer.

Disability Accommodation

Consistent with the Americans with Disabilities Act (ADA) and other applicable federal and state law, it is the policy of Zenith American Solutions to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Recruiting Department at [email protected], and we would be happy to assist you.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently seeking an experienced Litigation Support I with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 45 offices, and 1,500 professional staff nationwide. Zenith American Solutions was founded in 1944, and grown over the course of many decades by merging the unsurpassed experience of 17 national and regional Third Party Administrators. By combining resources, best practices and scale, Zenith American Solutions organization is even stronger and better than before

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!

Internals To Apply

If you meet the minimum qualifications and are interested in applying for the above position, please submit an application. All applications must be received by 5:00 pm on the Internal Posting Deadline listed above in order to be considered prior

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