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Leasing Consultant Jobs

Company

IDM Companies
Address , Vancouver, Wa
Employment type FULL_TIME
Salary
Expires 2023-07-22
Posted at 1 year ago
Job Description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
: Leasing Consultant
Overview:
The Leasing Consultant is the first point of contact for all customers and plays an important role in reaching and maintaining established occupancy goals. The primary responsibility is to build rapport with prospects and residents, while ensuring the tour, application, move in and tenancy is consistently an excellent customer experience.
Duties/Responsibilities:
  • Assist with coordination of work orders, fulfillment of resident needs, and facilitate communication to the maintenance staff and/or management as necessary
  • Assist manager in marketing efforts, to include outreach, preferred employer programs, networking and social media campaigns.
  • Highlight the quality of the community and the lifestyle available at our apartment homes by focusing on amenities offered, property location, and area
  • Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautiful grounds
  • Deliver a consistently high level of service to residents to exceed their expectations, while maintaining resident retention
  • Facilitate the prospect application process by collecting appropriate information, initiating background checks, compiling files, and maintaining appropriate prospect contact
  • Be attentive to detail, planning and organizing skills to perform required office activities and coordinate paperwork
  • Gain familiarity with the IDM family of communities, floor plans, and availability
  • Provide detailed move-in information to incoming residents
Skills/Abilities:
  • Team player, willing to go the extra mile to provide concierge level customer service
  • Excellent customer service skills with a strong attention to detail
  • Able to work in a fast-paced, self-directed entrepreneurial environment
  • Must be able to work weekends
  • Basic leasing knowledge - including Fair Housing Laws
  • Proficient with Microsoft Office Suite
  • 1-3 years relevant property management experience required
Physical Requirements:
  • Prolonged periods of sitting, standing, and walking
  • Must be able to lift up to 15 pounds