Leasing Consultant Jobs

• To assist the Community Manager and Assistant Community Manager in all aspects of leasing, marketing and preparation of lease packets, reports and paperwork

• Carries out community marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
• Consistently performs all work activities related to leasing apartments and providing “It’s About You” customer service

• Performs duties assigned by the Community Manager
• Assists in preparing all new resident leases and lease renewal agreements
• Completes daily inspections of the leasing office, community, amenities, models, and make ready apartments to prepare them for presentation to customers
• Reviews all online internet listings and updates as needed to maintain accuracy
• Develops and implements short- and long-term marketing plans and goals to sustain occupancy
• Maintains iPad functionality and communicates technical difficulties and needs to Power Pro
• Knowledgeable about competitors and current market conditions that may influence the community’s occupancy and leasing results
• Follows established community policies related to concessions, pricing specials, and other marketing programs designed to boost occupancy
• Professional telephone skills required to communicate product advantages, meet customer expectations, set appointments to visit and tour the community
• Uses the iPad to track telephone, internet, and walk in prospective resident traffic and assists in community marketing/advertising efforts
• Works consistently to improve leasing performance and customer service skills to achieve excellent leasing evaluation scores of 90% or better. Must be willing to be evaluated on a regular basis to assess telephone, leasing, and customer service skills. Leasing evaluation scores below 85% will require retraining to improve performance.
• Communicates related maintenance and upkeep requirements to the Community Manager and Service team
• Ability to fulfill iPad leasing and marketing standards including telephone marketing, greeting prospective residents, gathering prospect information via the iPad and OneSite, setting appointments, showing ready and model apartments, generating quotes, following up, closing and securing deposits, and assisting prospective residents with application completion and credit verification processes
• Participates in the delivery and administration of all resident loyalty and retention programs
• Ability to use the iPad to respond to all internet leads with standardized email, text, and telephone responses
• Assists in renewal program fulfillment with consistent follow up and support of the Community Manager
• Follows-up with customers by email, text messaging, telephone calls and/or written correspondence to express appreciation and finalize decisions to lease and/or renew
• Knowledgeable about Griffis Residential sister communities for referral purposes when assigned community availability does not meet the customer’s needs.
• Ensures that prospective resident information is maintained in a confidential manner including qualifying information, identification, credit information, resident history, and employment information
• Prepares market surveys and other marketing, advertising and public relations reports at the Community Manager’s direction
• Approves applications for residency, according to Griffis Residential guidelines and completes the move in process in a quality manner

• Participates in immediate litter pick up from community exteriors and common areas to maintain community appearance standards
• Inspects clubhouse, office, amenities and models, and other common areas on a daily basis to ensure they are prepared according to Griffis Residential standards.
• Researches and shops the competition a minimum of one time per quarter to ensure that rental rates, concessions, security deposits etc., align with market conditions
• Prepares move in gifts and places them in the make ready apartments prior to move in; conducts final inspections and confirms completion of all service requests on or before scheduled move-in dates

• Supports the Community Manager in gathering data to create the annual budget
• Collects, posts, and deposits rents/security deposits and other community income on a daily basis
• Supports the Community Manager in maintaining and managing budgeted occupancy, collections, and expenses

• Willingness to work weekends (Required)
• College / post-secondary education preferred
• Excellent verbal and written communication skills
• Reliable personal transportation
• Demonstrated proficiency in Outlook, Excel, Word, and internet
• Previous experience delivering world class 5 star customer service including a track record of leasing or sales preferred
• Experience operating computer systems, specifically CRM systems

At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.

Other benefits included:

• Associate Referral Award Program of $1,000
• Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
• Company paid short and long term disability program
• 9 paid holidays per year
• Associate Recognition Programs
• Dental insurance
• Corporate Associate Bonus Program
• Generous tuition reimbursement up to $5,250 per year
• Vision insurance
• Rental Discount of 20%-50%
• Medical insurance program options
• Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
• Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
• PTO Exchange for Student Loan Repayment Program
• Onsite Associate Bonus Program
• 8 hours of volunteer time off
• Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
• Voluntary Life/AD&D insurance for Associate, spouse, and children
• Group accident insurance, critical illness insurance
• PTO Donation Program
• Employee Assistance Program (EAP)
• Griffis Residential 401K Retirement Savings Plan with company match
• Flexible Spending Accounts and Health Savings Accounts
• Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)