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Company

Madison Apartment Group

Address , Newtown Square, 19073, Pa
Employment type
Salary
Expires 2023-07-20
Posted at 11 months ago
Job Description

Supervise and monitor community staff toward achieving the financial and operational goals of the Madison community.

Role Responsibilities:

  • Oversee community presentation; including office, model units, vacant units, community grounds, and amenities while maintaining a high level of customer service.
  • Maintain occupancy, set rental rates, manage vacancy and strive to meet budget expectations along with metric goals set on a weekly, monthly and annual basis.
  • Create and maintain annual budget; analyze variances and control expenses to meet goals. Work with Service Director to maintain the community’s needs and comply with goals and standards set by Madison.
  • Oversee marketing and familiarize with competitors to maximize marketing and advertising potential.
  • Create a sense of community with staff and residents to ensure customer satisfaction and resident retention.
  • Maintain vendor relationships and establish good business practices amongst the community and portfolio.
  • Oversee job duties of staff; set goals, monitor performance, motivate and adhere to policies while creating a sense of teamwork and community.
  • Follow policies relating to but not limited to fair housing, OSHA and safety standards set by Madison Apartment Group.
  • In case of emergency, must be available and accessible to community at all hours.

Qualifications:

  • College Degree preferred and/or 5-7 years property management experience
  • Previous experience with customer service, sales, finance, and/or management
  • Demonstrated budgeting skills and the ability to read and analyze profit and loss reports
  • Excellent customer service skills and ability to work with all levels of employees
  • Ability to perform in a busy, changing, multi-tasking work environment
  • Proficiency in Microsoft Office- Excel, Word
  • Excellent communication and verbal skills
  • Ability to maintain a flexible, 7 day a week schedule, which may include weekends and/or holidays