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Lead Cashier Jobs
Company | Ulta Beauty |
Address | Watertown, MA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail |
Expires | 2024-02-22 |
Posted at | 8 months ago |
THE IMPACT YOU CAN HAVE:
As a Lead Cashier at Ulta Beauty, you are passionate about the guest experience, process excellence, delivering exceptional results, and proactively collaborating, leading, and influencing peers within your store. If you’re a genuine Beauty Enthusiast who wants to make a real difference in the lives of your guests, you will have the opportunity to put your excitement for beauty on full display, while ensuring that everything in the store is clean, fully stocked and ready to “wow” guests and influence peers.
You’ll accomplish all of this by:
- Executing receipt of shipment truck within company guidelines
- Participating in physical inventory preparation, execution and follow-up
- Supporting store management by completing associate chat ins and chat outs as well as associate bag checks as needed
- Recommending additional and complementary products and/or services based on guest interests or items already selected for purchase, promoting the Ulta Beauty loyalty and guest service programs
- Offering friendly, knowledgeable and courteous service that always takes priority over other related duties
- Informing guests of current promotions, events and services within the store, booking appointment for in-store events
- Completing select register open and close functions as directed by the manager on duty
- Staying informed regarding new or existing products (e.g., their ingredients and benefits) to better serve guests
- Helping to eliminate and/or reduce potential theft of product by providing exceptional guest service and maintaining awareness while on the sales floor
- Promptly acknowledging and warmly greeting each guest entering the store
- Serving multiple guests at one time while maintaining composure during busy or peak selling times
- Ensuring all resets and planograms are executed properly, setting up advertising displays or arranging merchandise to highlight sales and promotional events
- Ensuring the store is replenished throughout the day and merchandising all products to company standards on shelves and tables
- Determining each guest’s needs and answering questions concerning products and services (partnering with management as needed)
- Assisting in the training of new cashiers, the cross-training of other associates, and in driving loyalty results, including credit
- Courteously handling sales, refunds and exchanges
- Ensuring overall store cleanliness including restrooms, cashwrap, backroom and sales floor
THE ESSENTIALS FOR SUCCESS:
Qualified candidates will possess a high school diploma (or equivalent), with 2+ years of relevant work experience (or equivalent combination of education and experience). Additional requirements include:
- Experience addressing guests concerns and questions promptly and professionally
- The ability to work well independently and as part of a team, training new hires
- A demonstrated passion for superior guest service and a competency for selling, demonstrating experience in exceeding sales goals, and building and maintaining guest relationships
- The ability to work a flexible schedule to include days, evenings, weekdays, and holidays
- Proficiency with basic technology (e.g., POS system and Apple devices)
Essential Functions:
- On a regular basis, requires the ability to stand, bend and lift up to 25 pounds of merchandise for a full-scheduled shift
Cashier Lead, Head Cashier, Sales Associate, Cashier, Inventory Associate, Customer Service Representative, Clerk, Merchandising Associate
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