Laundry Attendant Jobs

TITLE: Laundry Attendant
DEPARTMENT: Housekeeping
SUPERVISOR: Housekeeping Supervisor/Operations
Manager/AGM/General Manager
SUMMARY:
Responsible for the washing, drying and folding of all linens and towels.
ESSENTIAL FUNCTIONS:
1. Wash, dry and fold all hotel linen and towels
2. Properly use all soaps, chemicals and equipment for cleaning linen and
towels
3. Clean laundry equipment, vent screens, drains and lint filters
4. Maintain and rotate a supply of clean linen and towels
5. Assist in the monthly linen and towel inventory
6. Maintain the Linen Discard Log on a daily or weekly basis
7. Keep the laundry room, Housekeeping Office and Housekeeping storage
areas clean and organized
8. Expedite the delivery of linen and requested suite items to the Suite
Attendants
9. Clean guestrooms when requested by management
10. Accommodate guest special requests courteously
11. Answer guest questions regarding the property and local area facilities and
services
12. Responsible for knowing all hotel emergency procedures
13. Follow all hotel safety guidelines and requirements
14. Responsible for following all hotel quality assurance standards for
department
15. Responsible for the proper administration of key control for issued keys,
16. Responsible for the proper administration of keys left by guests in suite
17. Bring all lost and found items to the supervisor’s or manager’s office for
logging and storage
18. Use the L.E.A.R.N Model for all guest recovery incidents that occur
19. Always have a friendly and welcoming demeanor when interacting with our
guests
20. Notify Manager of any problems with linen and/or equipment
21. Answer the housekeeping department telephone if applicable and record
messages including other employee or guest requests
22. Fill out maintenance work orders and deliver to supervisor/manager or
designated area in a timely manner
23. Carry out any reasonable request by management that I am capable of
performing
Please note this job description is not designed to cover or contain a
comprehensive listing of activities, duties, or responsibilities that are required of the
employee for this job. Duties, responsibilities, and activities may change at any
time with or without notice.
These duties may require you to frequently bend, lift, carry, twist, push, pull,
reach, kneel, and may require prolonged periods of standing and/or walking. Must
be able to lift, push, and pull a minimum of 50 pounds. You will be trained to
perform all of these functions within the required safety guidelines and
expectations. If at any point you feel you are unable to perform any of these
functions, please let you manager know immediately.