Laboratory Assistant- (Full-Time) Client Services, Aiea Heights

Summary
Job Functions, Duties, Responsibilities and Position Qualifications:
The Laboratory Assistant performs tasks to support the laboratory technical staff in the areas of specimen procurement, specimen processing and some basic lab testing.
Qualifications

• Technology/data entry experience preferred
• 1+ years of customer service experience preferred
• Understanding of medical terminology preferred
• Successfully pass Company pre-employment drug test and periodic and random thereafter
• For hospital settings, additional requirements may apply and change without notice, including, but not limited to, criminal background check, health clearance and hospital compliance training
• Able and authorized to work in the United States
• High School Diploma, G.E.D. or equivalent required

• Shine
• Accurate
• Demonstrated and proven ability/experience in accomplishments in all of our five core values:
• Standardize
• Respect
• Team

Essential Functions
Under general supervision and in accordance with Company policies, procedures and guidelines, this position:

• May receive requested stock items and distribute them to the appropriate place within the laboratory
• Processes specimens and prepares them for testing utilizing various types of lab equipment
• Performs other duties as assigned
• May be assigned to work at other locations as required
• Adheres to safety, confidentiality, compliance, and legal requirements & guidelines
• May be instructed to independently maintain operations at a satellite phlebotomy station/patient service center (PSC)
• Maintains phlebotomy area and trays with ample supplies and in a clean and safe condition
• May track all specimen samples in LIS system for inventory purposes as required
• May pack and prepare dangerous goods shipment items to outer island and/or mainland
• Maintains consistent and reliable attendance and complies with company guidelines on attendance
• May accession specimens accurately into the LIS system using prescribed laboratory guidelines
• Maintains adequate level of supplies in the accessioning work area, where applicable
• Troubleshoots missing samples inquiries from other CLH facilities or physician offices
• May operate lab autoclave to render hazardous materials safe
• May perform urine drug collections per DOT guidelines and process urine drug specimens
• Identifies patients with accuracy to perform venipunctures, heel sticks, and finger sticks with proficiency without supervision
• May perform weekly inventory at site and place order with the purchasing department
• Assists in the care and maintenance of lab work area, furnishings and equipment
• May act as backup receptionist or courier
• May perform limited testing (i.e., finger sticks, bleeding times, and sweat tests)
• Follows test requirements of reference laboratory and procures appropriate specimen for testing
• Labels specimens accurately and distributes them to the appropriate department to ensure specimen integrity
• Assists in disposing of all laboratory wastes following OSHA and lab guidelines

Physical Capabilities

• Use of hands and fingers
• Frequent prolonged standing, walking, sitting, and bending over
• Must be able to hear, see, and respond adequately
• Frequent reaching, stooping, bending, kneeling, crouching
• Occasional carrying, pushing, and pulling of objects; and lifting of up to 50 lbs may be required

Working Environment

• Frequent exposure to video display terminals
• Sufficient noise and interruptions to cause distraction
• May be asked to work extended hours
• Air conditioned laboratory environment
• Frequent contact with water (hand washing and cleaning), bio-hazardous body fluids, and occasional hazardous chemicals

Skills/Abilities/Competencies

• Perform arithmetic operations quickly and accurately
• Ability to see things from the customer’s/patient’s point of view and respond in a timely appropriate and courteous manner
• Understand instructions, reason, and make judgments
• Ability to work effectively with others and promotes positive working relationships
• COLLABORATIVE: Works effectively with others to accomplish goals.
• Effective oral and written communication skills, excellent organizational and interpersonal skills, and computer literacy required
• Perceive pertinent details and verbal or tabular material
• PROBLEM SOLVER: Uses data and logic to quickly find solutions to difficult challenges.
• QUALITY CONSCIOUS: Delivers accuracy and precision in work products; mindful of technical requirements, rules, and standards.
• TIME-WISE: Prioritizes; respects others’ time; adheres to schedules and agendas.
• Understand meaning of words, ideas associated with them and their effective use
• COMMUNICATOR: Proactively conveys a clear, convincing, and timely message; possesses strong verbal, written, and presentation skills.
• Handle emergency or crisis situations
• TECHNICALLY COMPETENT: Possesses and maintains the functional and technical knowledge and skills to successfully perform job.
• CUSTOMER-FOCUSED: Aware of customer needs; makes decisions with customer in mind; builds strong customer relationships.

Scheduled Weekly Hours
40
Work Shift
Job Category:
Laboratory Operations
Company
Clinical Laboratories of Hawaii, LLP
Regular, Full-time
40hrs/wk, Sun-Sat
Primary Shift: Nights
Secondary Shift: Evenings
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.