Jr. System Administrator Jobs

Duties:

• Meets regularly with project Managers to review current and future for Office 365 environment.
• Overall administration and management of Office 365 including Exchange, SharePoint, Azure, Teams and One Drive. Perform end-user account management tasks.

• Facilitate business processes through the development workflows. Use PowerShell and Microsoft Graph API to perform functions such as reporting and Office 365 administration.
• Collaborate with other Team members to design, build, and deploy SharePoint Online solutions.
• Identify opportunities and recommend products and solutions to improve the security, reliability, and efficiency of our existing Office 365 infrastructure.
• Assist with Cloud Collaboration related projects, including but not limited to the deployment of future Office 365 related technologies, AAD sync with on Prem Active directory.
• Support end-users by troubleshooting Office 365 services and performance issues on PCs, Macs and mobile devices in a timely and professional manner via Cherwell ticking system, phone call, or chat.

• Creation and ongoing maintenance of Office 365 policies and procedure documentation.
• Ensure all changes are made in accordance with U-Haul Int’s change control policies.

Cisco Cloud ESA Management

• Investigate and respond to security incidents involving email-based threats, taking appropriate actions to mitigate risks.
• Configure, monitor, and maintain the Cisco Cloud ESA appliance to ensure efficient email security and threat prevention.

• Enforce data loss prevention (DLP) policies to prevent the unauthorized transmission of sensitive or confidential information via email.
• Coordinate with Cisco support and other relevant vendors for technical assistance, troubleshooting, and escalation of issues beyond internal capabilities.
• Implement outbound email content filtering to ensure compliance with regulatory requirements and company policies.
• Participate in security audits and assessments to ensure the Cisco Cloud ESA environment aligns with industry best practices and regulatory requirements.

Requirements/Education

• Believes in sharing knowledge for the overall benefit of the team. Passionate about their work and understands how it fits into the business operations. Take initiative in improving themselves and the work processes.
• Multi-tasker who can work effectively on a team, as well as independently, with minimal supervision in an atmosphere of multiple projects, shifting priorities and deadlines.
• Individual must have attention to details, the ability to solve complex problems and have strong organizational skills.
• Customer service oriented. Excellent interpersonal skills with a proven ability to work and communicate effectively with all levels of non-technical users, managers, directors, and executive leadership in a creative, matrix organization.

• • Preferred but not required certifications: MCSA Office 365, Microsoft 365 Certified: Enterprise administrator Expert, CCNA with CCNP Security track
• Preferred bachelor’s degree from an accredited college or university in Information Management, Computer Science, Business Administration, relevant related field, or relevant work experience.
• Some Experience with Cisco or other cloud-based ESA preferred.
• Some experience with Exchange or SharePoint administration, developing SharePoint solutions and providing support in a large organization
• Preferred but not required certifications: MCSA Office 365, Microsoft 365 Certified: Enterprise administrator Expert, CCNA with CCNP Security track