Janitorial Supervisor Jobs

The Supervisor, Operations directly oversees the activities within the assigned operational services work team, ensuring productivity levels and customer service requirements are being met and that employees are complying with all safety, quality, and compliance standards established by the company, by clients, and by regulatory authorities.

El Supervisor de Operaciones supervisa directamente las actividades dentro del equipo de trabajo de servicios operativos asignado, asegurando que se cumplan los niveles de productividad y los requisitos de servicio al cliente y que los empleados cumplan con todos los estándares de seguridad, calidad y cumplimiento establecidos por la empresa, por los clientes y por autoridades regulatorias.

Essential Functions:

• Ensure work assignments and schedules meet department, facility, and contractual needs.
• Implement and manage quality control monitoring and safety programs; maintain a safe work environment.
• Effectively recruit, manage, and lead a team with focus on maintaining the functionality and safety of operations.
• Ensure department training programs and recertification programs are being conducted within appropriate timeframes.
• Supervise the daily activities of operations team members.
• Respond to client inquiries, requests, and concerns.
• Set priorities for the team to ensure completion of tasks.
• Provide technical guidance and interpret policies and procedures to assist employees in performing functional tasks.
• Meet with clients to ensure needs and expectations are being met.
• Monitor and maintain appropriate staffing levels and daily schedules.
• Special projects and other duties as assigned.
• Utilize company policies and guidelines to solve work problems.
• Achieve operational performance and functional service activities.
• Participate in monitoring and developing team member performance, including evaluations, training, and recognition.

Funciones esenciales:

• Asegurese de que los programas de capacitacion y los programas de recertificaion del departamento se lleve a cabo dentro de los pazos apropiados.
• Lograr el rendimiento operativo y las actividades de servicio funcional.
• . Supervisar y mantener niveles adecuados de dotación de personal y horarios diarios. Proyectos especiales y otras funciones que le sean asignadas.
• Asegurese de que las asignaciones de trabajo y los horarios cumplan con las necesidades del departamento, las instalaciones y los contratos.
• Responder a las consultas, solicitudes e inquietudes de los clientes.
• Utilizar las politicas y directices de la empresa para resiolver problemas de trabajo.
• Establecer prioridades para el equipo para garantizar la finalizacion de las tareas.
• Supervisar las actividades diarias de los miembros del equipo de operaciones
• Reclute, administre y lidere de manera efectiva un equipo con enfoque en mantener las funcionalidad y la seguridad de las operaciones.
• Reunirse con los clientes para asegurarse de que se cumplan las necesidades y expectativas
• Implementar y administrar programas de control de calidad y seguridad; mantener un ambiente de trabajo seguro.
• Participar en el seguimiento y desarrollo del desempeno de los miembros del equipo, incluidas las evaluaciones,a capacitacion y el reconocimiento

Required Qualifications

Education:

• Bachelor’s degree or equivalent experience.

Experience:

• 1 to 3 years of experience.

Other:

• Strong interpersonal skills; ability to develop productive business relationships, and ability to influence and educate employees.
• Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
• Ability to work in a fast pace work environment.
• Ability to effectively lead a staff of direct reports.
• Ability to adjust work schedule as needed to support the operation.
• Basic understanding of computer programs, including Microsoft Office.
• Ability to effectively communicate and to read and interpret documents including safety rules, operating and procedural manuals, and handbooks.
• Excellent team building and planning skills.
• Ability to resolve issues under tight timeframes and pressure.