It Support Analyst – Top Secret Clearance

Riptide Technology has a great and brand-new opportunity for a IT Support Analyst-Top Secret clearance to support our government customer based in Springfield, VA.

This position requires U.S. citizenship and an active DoD TS/SCI clearance with the ability to obtain and maintain a Counterintelligence (CI) Polygraph.

This position requires you to be onsite.

Responsibilities

• System administration, account and report creation, maintenance of security permissions, auditing, and troubleshooting of security support applications (e.g., SIMS, ePAR).
• Independently troubleshooting and resolving system errors, bugs, and configuration issues on security support applications.
• Collecting and delivering the Directorate’s customer requirements as using SharePoint solutions.
• Collaborating with IT SMEs to troubleshoot, assess, and resolve issues across a dispersed I T enterprise.
• Provides telephonic desktop support services to end users on a variety o f security support applications.
• The Information Technology (IT) Support Analyst assists the activity’s Security Directorate with SharePoint content management and technical support of the Directorate’s portfolio of security support applications.
• The IT Support Analyst is responsible for the following activities:

Position Qualifications:

• Demonstrate experience developing and implementing workflows in SharePoint to collect and deliver customer requirements.
• Shall have 4 or more years of IT experience in one or more o f the following areas: database administrator, desktop administrator, or application administrator.
• Shall have 3 years of experience building and implementing solutions using developer tools, such as SharePoint Developer, InfoPath, or similar software
• Demonstrated experience developing and implementing workflows in SharePoint to collect and deliver customer requirements.

Education:

• A Bachelor’s Degree is desired from an accredited University.
• Additional years of experience may be accepted in lieu of degree.

Security Clearance Requirements:

• This position requires U.S. citizenship and an active DoD TS/SCI clearance with the ability to obtain and maintain a Counterintelligence (CI) Polygraph

Qualifications

• Familiarity with executing database script
• Knowledge of security databases, such as SIMS, ePAR, Access CDR.
• Familiarity with one or more of the following technology areas: facility alerting/notification, access control, video surveillance, or alarm systems