It Operations Engineer Jobs

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We’re a diverse network of people driven by our shared ambition to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

Information technology sits at the heart of everything we do. That’s where you come in. You’ll join a dynamic production support team focusing on the applications used by our business to business (B2B) wireless team. Your role will involve working with the application batch job process, streamlining it wherever possible. Your work will ensure your colleagues have the applications they need to effectively support our business wireless customers in the most efficient way possible.

• Working closely with the business for portal improvements and new initiatives, coordinating with various teams to implement new jobs and improve existing batch applications.
• Maintaining existing batch jobs and building new ones, finding and implementing dependencies wherever possible to streamline the process.
• Assisting with staff training programs and the development of operating instructions and procedures for production and testing.
• Developing and maintaining job schedules, analyzing automation problems, and resolving them in a timely manner.
• Producing reports on key performance indicators for the B2B applications, crafting documents for the batch applications, and ensuring standards are maintained.

What we’re looking for...

You’re analytical and great at quickly applying your expertise and business insight to tackle challenging problems and streamline processes. As a strong written and verbal communicator, you deliver complex messages clearly to technical and business audiences alike. You enjoy working with multi-functional teams and take pride in your ability to meet and exceed customer needs. You’re no stranger to a fast-paced environment and can adapt to changing priorities with ease.

You’ll need to have:

• Experience with workload automation, UNIX and Shell Scripting.
• Three or more years of relevant work experience.
• Willingness to provide on-call support as required.
• Bachelor’s degree or four or more years of work experience.

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

We’re proud to be an equal opportunity employer - and celebrate our employees’ differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.