It Messaging Architect Jobs

IT@JH Enterprise Directory and Messaging is seeking an IT Messaging Architect who is the enterprises foremost technical expert on email services at Johns Hopkins and works directly with the IT Operating Unit Director Enterprise Directory and Messaging in several key areas:
Specific Duties & Responsibilities
Enterprise Messaging Architecture
Works in conjunction with the Enterprise Directory, Authentication, Information Security, Technical Services and various IT partners across Johns Hopkins.
Will develop a comprehensive messaging architecture that is dynamic and responsive to the escalating needs of the institution to support both on-premise and cloud hosted environments.
The Architecture will provide or integrate with numerous messaging services distributed across a variety of platforms and highly complex, multilayered systems.
Provision email accounts and the underlying infrastructure required to support the end to end, sending and receiving of millions of email messages every day.
Store instant messaging conversations allowing customers to recall important details at a future date.
Unify voice and email services featuring voice mail access using a variety of email client platforms and applications.
Security
Email Migration identifies the infrastructure and technologies required by the new email system to provide additional layers of security to protect access to sensitive data stored in the mailbox. This effort will require coordinating and collaborating with the Enterprise Directory team for the design and configuration of a customized directory environment.
The incumbent must collaborate in architecting integrated authentication solutions that will harden access and mitigate the risk from compromised account credentials.
In addition, the solutions must incorporate technologies that address different authentication requirements and limitations across various platforms.
Policies
Identifies threats and vulnerabilities targeting the messaging environment. Based on the threats and vulnerabilities, the IT Messaging Architect will implement policies, like Domain Message Authentication Reporting & Conformance (DMARC), designed to identify and protect legitimate Johns Hopkins email traffic and eliminate a bad actor's ability to spoof or impersonate by sending fraudulent emails purported to be from Johns Hopkins.
In addition, the incumbent is expected to identify sender policy solutions that protect the integrity and reputation of the Johns Hopkins email domains, as well as deliver defense in depth implementations of message hygiene tools and tactics that reduce the amount of malicious, suspicious and unsolicited email received by the Johns Hopkins Community.
Threat Awareness, Prevention & Response
I dentifies opportunities to incorporate the use of threat simulation software that provides user awareness and education and help mitigate the risk of email vector attacks, like phishing.
Will also identify protocols to respond to and reduce the damage from a compromised account or system.
Additionally, will be responsible for defining desirable outputs from the enterprise monitoring program in the form of alerts, dashboards, and reports.
Impact of Application to Organization
The efforts of the IT Messaging Architect will have an impact on all Johns Hopkins faculty, staff, students, vendors, contractors, friends, visitors, etc. The incumbent will need to help Hopkins bridge the cyber security initiatives to increase security while trying to minimize the impact on customers.
Years ago, very few faculty, staff, students and others made use of information technology on a regular basis. However, as the institution now requires employees to use a self-service payroll application to access their paystubs, e-Learning technology to complete compliance training and have access to email as a means of communication from leadership, the number of information technology users has grown significantly.
Examples of clients supported and degree of client interaction
Leadership interaction will principally be with the IT Operating Unit Director Enterprise Messaging. Incumbent will be asked to provide briefings and formal presentations, and on occasion may be asked to present to governing bodies and IT Leadership regarding specific initiatives.
There will be a good deal of peer interaction. As an IT Messaging Architect, the implementation of standards will require a great deal of collaborative work with application owners and systems administrators. The IT Messaging Architect needs to be mindful of operational needs, change management and systems lifecycle management.
Finally, it is expected that the IT Messaging Architect will coordinate work with IT partners across the organization. There will be project deliverables throughout the implementation of the messaging security solutions and architectures where the work of the Architect is responsible for deliverables.
Scale/size of Area, Project and/or System Supported
The scale is that of a large Enterprise. Hopkins messaging environment is used by those all over the globe and at all hours of the day.
Users: 250,000+
Systems: 250,000+
Complexity is at the highest level. The messaging environment must maintain 100% uptime as well as provide additional layers of security in an effort to reduce the risk of email attack and damage from compromised user accounts and systems.
Degree of Supervision how work is assigned, carried out, and reviewed
Direct supervision is provided by the IT Operating Unit Director Enterprise Messaging. High-level objectives and plans are set forth by the Enterprise IT Director of Directory and Messaging, Chief Information Security Officer and Chief Technology Officer, however the methods and specifics will largely be self-determined and goal oriented.
The IT Messaging Architect will coordinate with colleagues and IT partners across the institution.
On-call requirements
Will be required to participant in on-call rotation.
Special Knowledge, Skills, & Abilities
Knowledge of common IT infrastructure components.
Knowledge of applicable methodologies, including enterprise architecture.
Ability to develop solution architecture designs.
Strong conceptual and analytical skills - demonstrating outside-the-box problem solving skills.
Ability to lead technical and business colleagues via influence and without authority.
Team player with experience leading and collaborating cross-team to ensure successful delivery of solutions.
Strong critical thinker with problem solving aptitude.
Results oriented with ability to produce products that deliver organizational benefit
Self-starter with the ability to appropriately prioritize and plan complex work in a rapidly changing environment.
Excellent communication skills with ability to explain technical concepts to lay audiences. Experience working with senior IT and institutional leadership.
Experienced in assessing a broad range of information solutions and products.
Strategic business acumen and understanding of organization strategy, with an ability to design information systems to fulfill that strategy.
Ability to prioritize conflicting demands.
Ability to work on multiple priorities effectively.
Work Location
Modified Hybrid, Mt. Washington
Minimum Qualifications
Bachelor's Degree required.
Eight years of related work experience with computer systems and applications.
Additional experience may be substituted for education. Additional education may substitute for experience.
Classified Title: Enterprise IT Architect
Working Title: IT Messaging Architect
Role/Level/Range: ATP/04/PH
Starting Salary Range: $113,170-$155,650-$198,110 Annually (Commensurate with experience)
Employee group: Full Time
Schedule: Mon-Fri, 8:30am-5pm
Exempt Status: Exempt
Location: Hybrid/Mount Washington Campus
Department name: IT@JH Enterprise Directory and Messaging
Personnel area: University Administration
Total Rewards
The referenced salary range is based on Johns Hopkins University's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/
Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
**Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.
The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.
The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion .
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Accommodation Information
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