It & Cybersecurity Consultant (Pre-Sales)

Description

Impact is hiring a Pre-Sales IT Consultant for our Nationally ranked Best and Brightest Workplace!

IT Consultants act as the IT and Cybersecurity subject matter expert for all Managed IT sales opportunities within a specific geographic region. Impact's Managed IT services proactively help businesses implement the necessary technology to stay competitive, keep their IT infrastructure sound, and avoid costly downtime.

IT Consultants will work within a territory in conjunction with a team of tenured, outside sales executives as well as Field Network Engineers to conduct comprehensive system/network assessments, discuss organizational goals, and design and propose customized IT and Cybersecurity solutions backed and supported by our best-of-breed technology stack and industry experts.

Responsibilities

• Work with the branch Managed IT Team to coordinate the planning of the entire BTA process and set all timelines.
• Prepare all financial and ROI documentation to help sell the solutions to the client.
• Own the Managed IT sales pipeline and associated quota assigned to respective branch(es).
• Conduct the onsite interviews, manage the assigned Field Network Engineer(s) while onsite and set expectations for completion of each step in the Business Transformation Assessment process.
• These meetings are to uncover organizational challenges, introduce the Impact Managed IT and Managed Cybersecurity service offerings, and show the value of our paid MIT Business Transformation Assessment (BTA).
• Review and validate findings of in-depth Business Transformation Assessment with prospective client. Take the technical details and explain them to C-Level teams in a non-technical way to show the value of the Managed IT service offering.
• Own the MIT Business Transformation Assessment (BTA) process and all associated documentation.
• Lead and participate in prospective client first-call phone conferences and in-person alignment meetings with assigned outside sales team.
  • These meetings are to uncover organizational challenges, introduce the Impact Managed IT and Managed Cybersecurity service offerings, and show the value of our paid MIT Business Transformation Assessment (BTA).
• Review and perfect the writing of the Business Transformation Assessment document, network diagrams, quotes, etc. and prepare recommendations for final client delivery.
• Lead periodic training sessions with branch sales teams to further their professional development and bolster their ability to find qualified leads for Managed IT and Cybersecurity sales.
• Develop a strategy for technology implementation, prioritizing the elements that will most efficiently deliver the highest number of benefits to present to prospective client.

Technology Solutions

• Azure, Azure Files, Azure SQL
• Managed IT Consultants will lead all prospective sales engagements to determine the best combination, customization, and integration of IT & Cloud and Cybersecurity solutions:
  • IT & Cloud Solutions- Security focused network infrastructure management
    • Azure, Azure Files, Azure SQL
    • Mobile Device Management
    • Backup & Business Continuity
    • Network Management
    • Cloud Hosting Platforms
    • Workspace as a Service
    • IT Documentation Portals
    • vCIO Consulting
    • Cloud VoIP Phone Systems
    • Productivity Suites
    • Microsoft Surface Devices
    • Change Management Systems
• IT & Cloud Solutions- Security focused network infrastructure management
  • Azure, Azure Files, Azure SQL
  • Mobile Device Management
  • Backup & Business Continuity
  • Network Management
  • Cloud Hosting Platforms
  • Workspace as a Service
  • IT Documentation Portals
  • vCIO Consulting
  • Cloud VoIP Phone Systems
  • Productivity Suites
  • Microsoft Surface Devices
  • Change Management Systems
• Cloud VoIP Phone Systems
• Cloud Hosting Platforms
• Change Management Systems
• Mobile Device Management
• Microsoft Surface Devices
• Backup & Business Continuity
• VCIO Consulting
• Productivity Suites
• Network Management
• IT Documentation Portals
• Workspace as a Service

• Edge Security
• Secure Data Protection
• Network Security Monitoring
• Backup and Disaster Recovery
• Cybersecurity Solutions- proactive network alerting and monitoring
• Compliance Services
• VCISO Consulting
• Identity and Access Management
• Endpoint Protection

Things we Look for

Technical Knowledge:

• Fundamental understanding of firewalls, switches and other networking technologies
• Advanced level understanding
  • Ability to learn and maintain operating knowledge of RMM, PSA, ticketing, CRM, ERP, and other internal systems as needed to perform job functions.
• DNS, DHCP, and other server-side networking technologies
• VMWare, Hyper-V and other virtualization technologies
• Disaster Recovery solutions and backup technologies
• Ability to learn and maintain operating knowledge of RMM, PSA, ticketing, CRM, ERP, and other internal systems as needed to perform job functions.
• Active Directory design, management, and maintenance.
• Storage solutions: SAN, NAS, Shared storage, ISCSI, Fiber Channel
• Internal Systems:
• Mobile operating systems (IOS, Android, Windows)
• Experience with Windows 2008-2019 Server
• Wireless, Site Survey, and network heat-mapping
• Microsoft Office Suite
• Microsoft Exchange, SQL, and SharePoint knowledge
• Fundamental understanding of Server technologies
• Cisco Meraki, Cisco, or other business grade vendor solutions
• Office365/M365, Azure, and other "cloud" solutions

• Able to work independently and as part of a team
• Must possess technical writing proficiency
• Must be prepared to travel locally as required

Experience

• Previous experience as a Solutions Engineer, Solutions Architect Sales Engineer, IT Manager, IT Director, VP of Technology, Infrastructure Manager, Network Engineer, Systems Engineer, or similar roles.
• 10+ years of IT industry experience
• Minimum 5 years’ experience in Solutions Architecture, Pre-sales Engineering, IT Management, or related experience required
• Experience with a Microsoft Partner organization
• Experience with a managed services organization

• 20 days of PTO
• Paid Maternity & Paternity Leave
• Flexible Sick Day Policy
• On-going training & development opportunities
• Student Loan reimbursement
• Comprehensive Health, Disability Life, Dental and Vision Plans
• 401(K) match & retirement plans
• 12+ paid holidays