Investigator Support Assistant (Oa)

Summary

As an Investigator Support Assistant (OA) at the GS-1802-6, you will be part of Los Angeles District Office, Equal Employment Opportunity Commission. If selected, you will assist and support EEOC Investigators and Staff who investigate cases for the lead civil rights agency responsible for enforcing federal laws that prohibit employment discrimination and perform related education and outreach activities.

Learn more about this agency

This job is open to

• Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee.
• Family of overseas employees Family members of a federal employee or uniformed service member who is or was, working overseas.
• Peace Corps & AmeriCorps Vista
• Military spouses
• Veterans
• Land & base management Certain current or former term or temporary federal employees of a land or base management agency.
• Special authorities Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
• Individuals with disabilities
• Federal employees - Competitive service Current or former competitive service federal employees.

Clarification from the agency

Current permanent federal employees with competitive status, Land Management Workforce Flexibility Act, CTAP/ICTAP and VEOA eligibles, 30 percent or More Disabled Veterans, Certain Former Overseas and Foreign Service Employees, Military Spouses, Interchange Agreement and Other Miscellaneous Authorities, People with Disabilities, Peace Corps and VISTA, and Reinstatement eligibles.

Duties

• Obtains relevant information concerning the allegation of the potential charge/complaint and counsels the individual as to whether EEOC or some other organization has jurisdiction.
• Secures needed information, and documents information received. With the assistance of the unit supervisor defines the problem and identifies relevant facts.
• Maintains files on cases requiring additional information. Follows-up with charging parties/complainants, when necessary, to secure additional information.
• Reviews information regarding timeliness, bases, and standing under the laws governing discrimination complaints, and reports findings to supervisor.
• Duties may include but are not limited to: Receives telephone calls and personal visits from individuals and their representative seeking information regarding filing charges/complaints of discrimination.
• Searches files and reference materials for information relating to complaints and prepares a variety of reports.
• Types a variety of materials such as memoranda, letters, charges, reports and related documents into final form. This duty comprises approximately 25 percent of the employee's work time.

Requirements Conditions of Employment

• May be required to successfully complete a probationary period
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• This position requires a typing proficiency of at least 40 words per minute (WPM).
• Must be a U.S. Citizen or National

Qualifications

For the GS-6: You must have at least one year of specialized experience equivalent to the GS-05 level in the Federal service. Specialized experience includes: clerical support work (i.e. receiving telephone calls and providing requested information; filing; scheduling meetings; preparing meeting minutes; generating reports; reviewing and processing correspondence, typing, producing memoranda and a wide range of documents, composing and maintaining reports, standard operating procedures (SOP), etc.); tracking, documenting, gathering and compiling records; preparing travel requests; and ordering supplies.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-05 level is required to meet the time-in-grade requirements for the GS- 6 level.

Applicants must meet all eligibility requirements (e.g., time-in-grade and qualification requirements) within 30 days of the closing date specified in the vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have an education substitution.

Additional Information

Relocation expenses will not be paid.

This is a bargaining unit position: National Council of EEOC Locals, No. 216 Representing BUS code 1125

You will be expected to report to the duty station listed on this announcement.

This job opportunity announcement may be used to fill additional similar vacancies across EEOC.

If you are unable to apply online or need to fax a document that you do not have in electronic form, please refer to the agency contact information.

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements visit the following websites:

• Persons with Disabilities, Schedule A
• Special Hiring Authorities for Veterans
• Special Hiring Authorities for Certain Military Spouses
• Family of overseas employees
• Foreign Service Employees
• Peace Corps & AmeriCorps VISTA

Males born after 12-31-59 must be registered or exempt from Selective Service (see: https://www.sss.gov/Home/Registration )

All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.