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Inventory Specialist Jobs

Company

Thermo Fisher Scientific
Address , Foster City, Ca
Employment type
Salary
Expires 2023-07-28
Posted at 1 year ago
Job Description

At Thermo Fisher Scientific Inc. (NYSE: TMO) we are world leader in serving science, with an annual revenue of approximately $40 billion! Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving worldly analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we as a diverse company are here to support them. More than 100,000 colleagues deliver an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Location/Division Specific Information
Unity(tm) Lab Services is a business segment that supports the Customer Channels Group, which provides critical outsourced on-site services at customer locations

.
This position is in Foster City, CA.
How will you make an impact?

This position is passionate about service delivery excellence for UnityTM Lab Services! Specific activities relative to the job function include using our Inventory Manager (IM) system for order entry, order management, stockroom scanning, receipt of replenishment material, and stockroom maintenance. Engaging with the customer daily to provide updates on deliveries, potential shortages, expedited shipments and possible new stockroom requests. Producing and updating reports through IM and Excel, to illustrate shortages, back orders and expedite requests.


Responsibilities:

Position responsibilities may include any of the below tasks or a combination of these tasks;
  • Report internal/external metrics to Site Supervisor/Manager
  • Demonstrates proficiency at collecting, communicating and explaining job or site specific performance metrics
  • Follow well defined procedures as outlined by Best Practices, SOP’s & work instructions. Take direction from Leadership regarding daily duties.
  • Promotes personal growth and development by staying abreast of new policies and improvements without the presence of site trainer and management team
  • Independently makes decisions and applies available resources to meet customer requirements.
  • Provide customer service updates via verbal communication, email and the use of white boards in our stockrooms.
  • Attend required training sessions.
  • Works optimally with a diverse cross-functional team
  • Listens to customer concerns, effectively diffuses dissatisfaction, and quickly identifies course of action with a goal of first call resolution within established turnaround times
  • Act as the initial point of contact for on items such as, new material requests, stock-outs or issues involving product quality.
  • Promote a safe work environment through various safety initiatives within functional area and completion of assigned training.
  • Participate in projects and perform additional tasks as assigned.
  • Frequent communication with customer, supervisor and site sales representative.
  • Perform on-site program replenishments and disbursements.
  • Stockroom management, scanning, dispensing of product, and coordination of affiliated stockroom activities.
  • Reads and understands GMP SOP’s and completes training when required.
  • Access & use Thermo Fisher Scientifics’ Intranet and SharePoint document management system.
  • Provide technical expertise and training to other ULS staff
  • Embraces Practical Process Improvement (PPI) methodologies
  • Communicates any customer issues or potential problems
  • Maintain safety awareness, by maintaining and or authoring work instructions, assisting with Job Hazard Assessments, and performing PPE assessments
  • Positively represent Thermo Fisher Scientific at all times throughout customer locations.
  • Perform stockroom duties to include receiving, put-away, stock rotation, cycle counts, expediting, and other functions according to customer requirements.
  • Analyzes/maintains/reconciles various reports to ensure internal and external requirements are met.
  • Participate in individual or group projects that can include, cost savings analysis, learning groups, writing, job training methods, and leading team meetings.

Knowledge, Skills and Abilities:
  • Experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.)
  • No experience requried
  • Possess excellent interpersonal skills to harmonize with customers and various levels of the customer’s organizations
  • Proactive in your approach to problem solving and can operate independently in resolving a variety of routine and non-routine issues
  • Must be detailed, a problem-solver, and provide quick resolution
  • Must possess the operating skills to use hand-held scanners and learn to enter data in various systems
  • Must maintain Thermo Fisher Scientifics’ Four-I Values
  • Experience in laboratory setting or services preferred
  • High level written, verbal, and presentation skills
  • Displays a high level of confidentiality for both customers and Thermo Fisher
  • Must possess time management, organization, and decision-making skills

Compensation and Benefits

The hourly pay range estimated for this position based in California is $21.44–$25.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement
  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards