Intake And Assessment Coordinator

Connecting People with Possibilities

Mission: Bridgewell inspires hope and empowers people experiencing life challenges achieve their fullest potential.

Summary: Manage intake process for Women's Residential Services

Administrative

Essential Duties & Responsibilities:

• Manage Pre-Admission file
• Maintain contact with referral sources / weekly telephone or on site communication
• Maintain census, assign new clients a big sister, update bed list. Review client assignments with Director weekly.
• Process EMS enrollments and discharges on the virtual Gateway
• Attend weekly staff meeting
• Discuss status of waiting list/ referrals and final approval with supervisor
• Send out discharge information to the Department Of Public Health monthly
• Prepare monthly statistical data on last day of every month. Forward data to Finance
• Log referrals and maintain waiting list
• Maintain client insurance information and update the ESM as needed

Clinical

• Facilitate up to three groups per week
• Initiate and complete admission screening and intake process
• Complete the comprehensive assessment within 7 days of admission
• Maintain computerized clinical record of clients history and progress
• Obtain initial authorization for treatment and complete concurrent reviews for insurance authorizations

Programmatic

• Provide weekend coverage
• Provide emergency coverage, including sick time, vacation and holiday coverage
• Participate in the program on-call rotation
• Provide support to the Program Manager
• Community Volunteer Liaison
• Transport clients to meetings, appointments, social/recreational events when requested

Monday through Friday 9a-5p

Required Education/Experience

• Must have a Mass Driver License
• Individual and group counseling experience required
• Bachelor's Degree Required

Required Skills/Knowledge

• Ability to communicate with emergency services (i.e. Ambulance, fire and police).
• Organized and efficient
• Strong verbal and written skills
• Ability to work cooperatively as part of staff team
• Have the ability to recognize client body language and gestured cues.
• Ability to maintain records accurately and thoroughly
• Have the ability to hear and differentiate tone, modulations and escalation of voice, in order to identify and monitor escalated behaviors and to maintain a safe environment.
• Capable of responding to crises.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is frequently required to climb stairs.
• The employee must have a normal range of eyesight with or without corrective lenses, and have a normal range of hearing with or without corrective equipment.
• The employee must be able to lift and/or move up to 20 pounds.