Information Technology Business Analyst

Role: IT Business Analyst II (Biz Manager)

Location: Pittsburgh, PA (Hybrid)

Note: Only Local Candidates!

Description:

The development team responsible for configuring file transmissions using pre-approved products and protocols. The target developer has an expert knowledge of each protocol solution and can configure transmissions in any of them. The analyst is responsible for reviewing each assigned file transmission request, understanding the customer requirements, working directly with the customer and internal business partners and configuring a standard file transmission solution. The analyst is capable of answering complex technical questions from the customer and can advise and make technical recommendations back to the customer. The technologist should have a working knowledge of workload provisioning and strong troubleshooting skills.

Required Skillsets:

• Sterling File Gateway (IBM)
• Ability to perform technical troubleshooting and problem investigations
• SME product knowledge of Biz Manager (OpenText)
• Minimum of 6 years of development or infrastructure support experience required.
• Working knowledge of network topologies, connectivity methods and load-balancer/proxy solutions
• Strong support knowledge of file transfer protocols (e.g. SFTP, HTTPS, AS2) and encryption types (e.g. PGP)
• Centralized monitoring, automation and service level alerting
• Working knowledge of z/OS, Unix, Linux, Windows,ServiceNow
• Connect:Direct (IBM)
• Experience in the Finance industry preferred.
• JCL and Shell scripting
• Bachelor's degree in Computer Science (or a related discipline) or equivalent work experience required.
• Sterling Control Center (IBM)
• Connect:Enterprise (IBM)