Immigrant Case Worker Jobs

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide education/orientation to families regarding their new surroundings in the city of Chicago
• Other duties as assigned
• Collaborate with volunteers and Volunteer Services staff to support the work of volunteers engaging with clients to meet the goals of the client’s service plan
• Provide mediation services between immigrants and outside entities (i.e., neighbors, landlords, volunteers, service providers, etc.)
• Ensure that eligible immigrants are enrolled in public aid benefits, receive needed medical attention, obtain clothing & material items, are able to access English classes, and are connected to appropriate legal service providers
• Conduct comprehensive assessments with immigrant families to assess needs and barriers, and to facilitate connections to appropriate services for meeting identified needs
• Maintain timely and accurate client files, case notes, and reporting records
• Assist immigrants in scheduling and attending appointments with social service and medical providers, at times providing transportation
• Manage details and arrangements necessary for newly arrived immigrant cases to ensure proper service provision
• Actively participate in department meetings and program trainings

Knowledge, Skills, & Abilities

• Highly self-motivated with strong follow-through and ability to work independently
• Direct-service experience with vulnerable populations preferred
• Strong communication, mediation, and interpersonal skills
• Adaptable and comfortable working in a fast-paced environment
• Strong organizational skills and ability to maintain detailed, accurate records
• Cross-cultural experience and/or knowledge of the refugee/immigrant experience
• Comfortable working in a team environment

Requirements

• Fluent in Spanish
• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Valid driver’s license, and ability/willingness to drive minivan and/or 15-passenger van required
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Desire to serve and empower the Church to impact vulnerable communities

• Dental
• Medical

• Vision
• FSAs: Medical & Dependent Care, & Commuter Funding
• Paid Sick and Vacation Time
• Paid Parental Leave (12 weeks for qualified employees)
• Offer 16 Paid Holidays!
• Critical Illness, Hospital Indemnity, and Accident insurance policies
• Supplemental Life Insurance (employee, spouse, and children)

• Accidental Death and Dismemberment (AD&D)
• Employee Assistance Program (EAP)
• Long Distance Travel Insurance
• Group Term Life (employee, spouse, and children)
• Long Term & Short-term Disability

• WR matches up to 4%, then an additional quarter percent up to 10%
• Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.
• 401K & Roth

• Verizon
• Working Advantage Discount Program
• Pet Insurance through Nationwide
• Home and Auto insurance through Liberty Mutual

• While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
• The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.
• The employee frequently is required to sit, reach with hands and arms, talk and hear.
• Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

• Physical, emotional and intellectual demands
• Equipment used: Employee computer (desktop or laptop), printer, and copier.
• All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.
• Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.
• Year-end archiving activities involve repeated lifting and bending.
• General office setting. World Relief also offers hybrid and remote schedules for limited positions.