Image Archive Assistant - Radiology

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:

Regular

Scheduled Hours:

40

Work Shift:

Day (United States of America)

$1,500 Sign On Bonus!

Full Time Position, 40 hours a week, Monday to Friday 9:30 to 6:00. Initial Training schedule will be Monday to Friday 7:30 to 4pm for approximately 4 to 8 weeks.

Important Details:

• Current and Former BILH candidates - restrictions apply. BIDMC Internal employees or employees within the BILH system are not eligible for the bonus or if you have been employed by a BILH entity within the last 12 months.
• Sign on bonuses are paid out in three payments. You will receive your first payment (one third of the total amount) within the first 30 days of employment and is subject to applicable taxes. You will receive the second payment at six (6) months and the third payment (final third of total amount) one year following your start date and all payments subject to applicable taxes.
• Please note, sign on bonuses are subject to change based on the organization’s hiring needs and will be determined by Talent Acquisition on an ongoing basis. BILH/BIDMC Talent Acquisition reserves the right to change sign on bonus eligible jobs and amounts at any time
• Full time status at BIDMC is considered for schedules greater than or equal to 30 hours per week; part time status is 20 to 29 hours per week. Please note, per diem employees are not eligible for sign on bonuses.

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Job Summary: Performs a wide variety of tasks relative to the retrieval, processing, distribution, tracking and filing of hard copy films and electronically archived softcopy images. This position involves significant contact with patients, physicians and other allied health professionals

Essential Responsibilities:

Manages Department telephone report line by accurately using a decision tree to determine urgency of the incoming request and based on that decision, transfers call to appropriate receipient in department.

Digitizes Images and verifies accuracy of patient information by looking up information in Clinical Computing System (CCC). Following Image Archive established protocol, digitizes internal and external hard and softcopy images into PACS system.

Merging examinations by following Image Archive established protocols. Incumbent merges hard and softcopy images into the PACS system for comparison. Merging of studies into the PACS system is done through the importation of soft copy images via CD into PACS as well as through the digitization of hardcopy images into the system.

Burns CDs using our PacsGear CD burner and MediaImport Software, following Departmental guidelines. Imports images in order to copy them onto a CD.

Following Departmental procedure, "fetches" images from PACS System in order to burn a CD or print hard copy.

Required Qualifications:

High School diploma or GED required. Vocational or Technical training preferred.

0-1 years related work experience required.

Strong Telephone and Interpersonal Customer Service Skills preferred

Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.

Competencies:

Written Communications: Ability to communicate clearly and effectively in written English with internal and external customers.

Oral Communications: Ability to comprehend and converse in English to communicate effectively with medical center staff, patients, families and external customers.

Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.

Team Work: Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.

Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally

FLSA Status:

Non-Exempt

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled