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Company

IMPIANTISTICA NAVALE GUZZO S.R.L. IN LIQUIDAZIONE

Address Mt. Joy, PA, United States
Employment type FULL_TIME
Salary
Category Machinery Manufacturing
Expires 2023-08-22
Posted at 9 months ago
Job Description
We are hiring an HVAC Service Manager!


We're on a hunt for an extraordinary HVAC Operations Manager, a keystone role tasked with empowering and leading our HVAC Service team to reach their highest potential.


If you have a proven track record in nurturing talent, inspiring excellence, and holding team members accountable, then this is more than a job, it's your next career milestone! Be part of our legacy and take the lead in crafting an exceptional customer experience. Come make a difference!


What can We do for you?


  • Company vehicle
  • Caring and supportive management.
  • We are a family-like environment.
  • Provide stability – long standing company.
  • Continuous professional development opportunities.
  • Take pride in working for a company that makes a difference in the community.
  • We have a great benefits package.
  • We provide ongoing training and professional development.
  • Competitive wages with base + bonus
  • Growth potential within our organization.


Benefits


  • Paid Time Off
  • 401K with automatic 3% enrollment
  • Flexible Spending Account
  • Company Paid Short-Term and Long-Term Disability
  • Life Insurance
  • Paid Holidays
  • Great Benefits package including Health, Dental and Vision
  • Pay starting at $80,000 plus potential for bonuses!


The Role


Step into the role of HVAC Service Manager, where your expertise will truly make a difference. This pivotal position calls for an inspirational leader to MOTIVATE, EDUCATE, DIRECT, and MENTOR our service team to unprecedented heights of success. By holding them accountable to their Key Performance Indicators (KPIs) and offering necessary training, you will lay the foundation for their advancement and our company's growth.


Your ability to evaluate, interpret, and scrutinize our market area is critical to this role, ensuring our HVAC team consistently surpasses objectives and goals during their in-home service assignments.


The candidate we envision for this role boasts a proven track record of excellence in customer service management and a knack for guiding teams to impressive results. We seek a dynamic, inquisitive individual who leads with unwavering commitment and sets the pace for others to follow. Embark on this rewarding journey with us and let your leadership light the way to success.


Responsibilities Of Our Next HVAC Service Manager


  • Ability to train and mentor technicians on our service systems.
  • Communicate effectively with HVAC Coordinators.
  • Ability to create and manage quotes and invoices. Knowledge of using price books.
  • Point person for any technical issues that technicians may encounter throughout the day.
  • Evaluates workload and schedules service work in a way that best utilizes manpower.
  • Liaison between technicians and Comfort Consultants.
  • Resolve customer issues and complaints to ensure customer satisfaction.
  • Participate actively in all training and ongoing education.
  • Ensures that materials and equipment are ordered and dispensed for scheduled jobs.


Requirements Of Our Next HVAC Service Manager


  • Strong knowledge of HVAC systems.
  • Ability to work well in a fast-paced environment with strong personalities.
  • 2+ years of Management experience preferred.
  • Strong business acumen and desire continue learning.
  • Must have passion for exceptional service.
  • Ability to pull reports and analyze data from Service Titan or similar system.
  • Must enjoy leading a team to reach their maximum potential.
  • Universal EPA and NATE certification required.
  • 5+ years of HVAC Service Technician experience in Residential Service.
  • Great communication skills; both written and oral.


All qualified candidates will receive consideration for employment without regard to, and will not be discriminated against based on, race, gender, veteran status, disability, or other protected category. We are an equal opportunity employer. Pre-employment background checks and drug tests are required to be considered for this position.