Houseman Jobs

The House Attendant (HA) works with the Housekeeping Management Team to assist Room Attendants on assigned floors or buildings by collecting dirty linens and transporting to the laundry area, delivering clean linens to Room Attendant carts, and retrieving trash throughout the hotel. Assist with the commercial laundry function and/or the cleaning of public area spaces, exterior entrances to the hotel, and parking lot. Will be assigned special projects as assigned by the Housekeeping Manager.

• Perform other duties as assigned.
• Respond to special requests, guest complaints, and the delivery of housekeeping/room supplies to achieve complete guest satisfaction.
• Minimize waste of supplies and amenities within all areas of housekeeping.
• Work with Room Attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to Room Attendants.
• Respond to guests’ requests such as in a timely and efficient manner.
• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure compliance with federal, state and local laws regarding health and safety services.
• Maintain the cleanliness and organization of floor closets and corridors to include removing trash, wiping down shelves/counters; sweeping, moping and/or vacuuming floors; and removing non-floor closet items and storing in appropriate areas.
• Clean other designated areas such as public restrooms, storage rooms, and other public area spaces.
• Report needed repairs or unsafe conditions to supervisor.
• When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers’ guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.
• May regularly assist with deep cleaning projects.
• Deliver lost and found items according to established procedures.

• Previous background from the extended stay industry preferred.
• Will be required to regularly use commercial cleaning chemicals.
• Some previous housekeeping experience preferred.
• Basic reading, writing and mathematical abilities are preferred.
• Will be required to work mornings, evening, weekends, and holidays.
• Carrying, lifting or pulling items weighing up to 75 pounds.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Ability to speak, read, and write fluent English is preferred; other languages beneficial.

• Company Paid Life Insurance
• Various Employee Perks and Discounts
• Company Paid Short Term and Long Term Disability Insurance
• Educational Assistance
• Paid Parental Leave
• Paid Vacation and Sick Days
• 401(k) Retirement Plan with Company Match
• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• Sonesta Hotel Discounts