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Company

Sea Island Company

Address Nahunta, GA, United States
Employment type FULL_TIME
Salary
Category Hospitality
Expires 2023-06-26
Posted at 11 months ago
Job Description
Basic Job Function:Provide friendly, attentive, and timely service that includes but not limited to; perform physical assistance including lifting and moving heavy objects. Perform physically demanding household duties. Promote the Sea Island legacy of warm genuine hospitality. Uphold and ensure compliance with all company and departmental policies and procedures.Minimum Requirements:
  • May be exposed to mechanical, electrical, chemical and fume hazards
  • Uphold appropriate departmental standards of quality/timing
  • Wash windows, patio furniture, patio railings and floors, mats outside of rooms, entry doors, elevators, stairwells, ash urns, walls and light fixtures
  • Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
  • Install all rollaway beds, cribs, and bed boards, refrigerators, microwaves, and dehumidifiers for guest rooms
  • Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy
  • Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
  • Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment
  • Ability to read, write and communicate effectively in English, both written and verbal
  • Meet requirements to operate DOT vehicles
  • Stock supplies and linens evenly throughout the section
  • Ability to perform repetitive tasks with accuracy
  • Maintains cleanliness and organization in all work areasUphold appropriate departmental standards of quality/timingMaintains cleanliness and organization in all work areas
  • Experience with floor care, cleaning chemicals, housekeeping equipment and accessories, ladders preferred.
  • Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
  • If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)
  • Excellent communication skills, both written and verbal
  • Move furniture or heavy objects as instructed by management
  • Assist in deep clean project
  • Willing and timely execution of other duties as delegated by leadership Physical Requirements:
  • Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
  • Ensure the guest room is properly supplied and ready for occupancy
  • Ability to maintain compliance with Sea Island’s Resort Professional Image Policy
  • Take trash to dumpsters
  • Must be flexible to working days, early mornings, evenings, weekends, and holidays
  • Learn the names and personally recognize our regular Guests and Members
  • Uphold and ensure compliance with all company and departmental policies and procedures
  • Ability to easily adapt to organizational and environmental changes
  • Six months previous Housekeeping experience
  • Wash soiled glasses in appropriate dish washer and deliver to section
  • Maintain furniture on and sweeps patios and balconies
  • Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability
  • Must have a favorable driving history
  • Keep elevators, ice rooms, closets and any other storage and public area clean and free of trash and debris
  • Transport soiled linens to a designated pick up point. Assist with the delivery of clean linens and distribution
  • Ability to lift, carry, pull and push up to 70 lbs repeatedly throughout a shift
  • Clean cobwebs in areas
  • Properly maintain all equipment used and store in designated areas
  • Previous experience in a luxury hotel or resort preferred
  • If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
  • Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
  • Valid Georgia Driver’s License Tasks/Responsibilities:
  • Preferred Requirements:
  • Attends all scheduled employee meetings and brings suggestions for improvement