Hotel Room Attendant Jobs

Introduction

Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind’s motto “We’ll Take It from Here”. Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.

Job Summary

We are seeking a motivated room attendant with a positive attitude. One who is responsible for maintaining the cleanliness and appearance of hotel guest rooms and public areas, ensuring that guests have a comfortable and enjoyable stay. The room attendant should have excellent attention to detail and the ability to work efficiently in a fast-paced environment while following company and brand standards.

Core Job Responsibilities & Duties

• Assist team members as requested
• Ability to push, pull and lift up to 50 lbs.
• Physically able to work from a ladder
• Report deficiencies to management in order to maintain room in compliance with hotel standards
• Regular attendance in keeping with guidelines established by the company and site are essential to the successful performance of this position
• Provide customer service to guests, including information about hotel services, activities, and amenities
• Always display professional image through appearance and conduct
• Clean rooms, including but not limited to stripping dirty linens, vacuuming, dusting, mopping, washing dishes, making beds, moving furniture, cleaning bathrooms and counters. All work must be completed within an allotted time frame to meet production standards
• Ensure that all cleaning equipment & supplies are used and stored properly
• Other duties as assigned by supervisor and/or management
• ­­­­­­­Greets guests immediately with friendly/sincere acknowledgement
• Work in fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs
• Replenish linen and guest amenities
• Ability to learn, follow and enforce standards for cleanliness as they apply to all aspects of room
• Ability to follow all safety procedures/standards and able to recognize and act in emergency
• Follow key control protocol

Qualification Standards & Company Requirements

• Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise.
• Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
• Ability to work efficiently and independently in a fast-paced environment
• Ability to work a flexible schedule, including weekends and holidays

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