Hotel Housekeeper/Room Attendant Associate

Our philosophy at The Point Casino & Hotel is to proudly deliver a quality guest experience in a fun and friendly atmosphere, while working together to provide our team members with personal and professional growth opportunities. Because of this philosophy, it is critical that all team members understand the importance of excellent guest service. All of our positions, whether corporate, back of house, management, or front of house require a friendly demeanor and a willingness to interact and provide fun, professional guest service. Guests are not our only customers; fellow team members are our internal customers as well. By joining the Point Casino & Hotel team, you are committing yourself to these values and acknowledging your dedication to providing excellent guest service for our guests and our internal team at all times.

Hotel Housekeeper/Room Attendant Associate

• Represents the hotel to the guests and visitors throughout all stages of the guest's stay.
• Works closely with other departments of hotel and Casino in providing assistance to the guests and their requests, keeps room statuses updated, and notifies housekeeping supervisor and maintenance staff when repair work is needed.
• Promotes a positive image of the property to guests and must be pleasant, honest, friendly and able to address guest requests and problems.
• Performs routine duties in cleaning and servicing of guest rooms, bathrooms and hallways under supervision of the housekeeping supervisor.
• Assists guests in a courteous, efficient, timely, polite and professional manner.
• Assists with maintaining guest, guest room and key security.

Necessary Knowledge, Skills And Abilities

• Ability to work flexible hours, varied schedules and at times, a six-day work week; to work under stress and with patience and tolerance as a means to maintain sufficient operational coverage.
• Establish and maintain cooperative, trustworthy, directional working relationships with other employees.
• Ability to successfully pass background check and maintain Class II gaming license issued by the Washington State Gambling Commission.
• Must be reliable and punctual.
• Ability to work well under pressure while being detail oriented.
• Work directly with guests, customers and employees, providing information and assistance on a daily basis.

All positions will require you to work evening, weekends & Holidays to include Special Events and Drawings or Promotions

Job Posted by ApplicantPro