Host/Hostess Jobs

General Purpose

Presents a positive first impression of the Club with excellent High Standards. Greeting Members and Guests upon arrival, shows Members and Guests to their tables, and bids Members and Guests farewell as they leave. Patient, pleasant and attentive to Member and Guest needs.

Essential Duties

¨ Approach all interaction with Members, guests, and colleagues in a courteous, service-oriented & professional manner

¨ Remain attentive, friendly, helpful, courteous, and respectful to Members, guests, managers and fellow employees at all times

¨ Seat Members and Guests according to the established floor plan or their preferred seating if possible

¨ Answer the phone and input Member/Guests reservations into the reservation system

¨ Make daily calls to Members/Guests to confirm their upcoming reservations

¨ Promptly greet guests as they enter the Clubhouse and dining area, introducing yourself and providing your first name

¨ Ensure overall guest satisfaction; communicate all guests' feedback promptly to management

¨ Perform other duties as assigned and assist wait staff as needed

Qualifications And Skills

¨ English/Spanish bilingual ability a plus

¨ Excellent Member and guest-relation communication skills

¨ Basic knowledge of POS systems

¨ Basic math skills

¨ Dynamic outgoing personality; articulate, friendly, punctual, and proactive

¨ Comfortable working with a team in a fast-paced environment

¨ High level of client services, professionalism, and attention to detail; professional appearance appropriate for a premier country club

¨ Ability to work weekends & Holidays and all shifts according to your availability provided at the time of hire

Experience And Education

¨ Minimum 1 year host/hostess or food service experience in an upscale restaurant environment; fine dining and/or country club experience highly preferred

¨ High school diploma or equivalent

¨ Basic knowledge of food and beverage operations

¨ Serv-Safe certified; RBS certified

¨ CPR certified a plus

Background check and pre-employment drug screening required

Job Posted by ApplicantPro