Hospital Services Representative-Third Shift

In 1979, the Rhode Island Blood Center was established by the hospitals in Rhode Island as a private, not for profit agency to collect, test, and distribute blood products. Today, the Rhode Blood Center is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Rhode Island community's health care system. As of December 2018, the Rhode Island Blood Center employs approximately 320 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community. We seek individuals who are caring and compassionate, who take pride in their work, and are looking for a rewarding experience. At the Rhode Island Blood Center, you not only have a job but also the opportunity to make a difference.

For more information about a career with us, please watch the video below

“Career in Blood”

The Hospital Services Representative position is responsible for receiving, selecting, packaging and arranging delivery for blood components. This position reports to the Logistics Supervisor or designee.

Inventory Management

• Check and respond to storage devices alarms
• Responsible for properly updating each component into computer during delivery returns
• Use first in first out method of inventory control
• Store blood and components in appropriate refrigerator, freezer, or incubator
• Arrange blood products according to expiration dates, and remove all expired products according to Standard Operating Procedures
• Make outgoing telephone calls to hospitals and other centers to maximize utilization of available inventory
• Responsible for proper inventory control methods by following current Standard Operating Procedures
• Responsible for properly recording questionable blood products and reporting to a laboratory supervisor

Hospital Orders

• Receive, record, and verify customer orders accurately; when feasible, ask customers to substitute short-dated components
• Fill and pack orders accurately
• Follow established procedures to properly process component returns

Customer Service

• Document and report any unusual incidents to supervisory staff
• Request support from RIBC on-call supervisors as appropriate
• Present a clean, neat appearance and abide by HS dress code
• Display professionalism to both internal and external customers

Paperwork/Reporting

• Responsible for accurate completion of department forms
• May be required to complete or asked to provide support to responsible individual

High School diploma or equivalent (GED)

Communicate clearly using a telephone

Valid drivers license with no moving traffic violations within the last 3 years

Must be able to lift up to 50 pounds in order to move packed boxes. Stand, sit and/or drive throughout the work shift . Work in <-18C Freezers. FBI Fingerprinting is required after hire.
The hours for position are flexible.
Saturday to Tuesday-1000pm to 800am or 900pm to 700m
The proposed hourly wage for this position is $17.82/hour.