Grocery Stocker/Receiver Jobs

Salary & Benefits: $15.25/hr. DOE to start, 20% store discount, accrued paid time off, eligible for benefits after 90-days depending on scheduled hours

Hours: 24-40 depending on offer letter

Summary: Stocker/Receivers receive, stock and promote products in an efficient and focused manner and provide excellent customer service by answering questions about products and helping customers to get what they need. Stocker/Receivers report to either the Grocery & Wellness Manager & Assistant Manager or the Produce Manager depending on what is stated in their offer letter and they may receive direction from Leads as well.

Responsibilities & Accountabilities:

• Greet members and shoppers
• Attend department and all staff meetings
• Uphold Co-op’s loss prevention policies and practices
• Maintain clean and organized backstock area(s)
• Work collaboratively within a team of other Stocker/Receivers, Buyers, Managers and Leads to support each other around covering shifts, taking breaks and rotating responsibilities
• Complete all closing or opening tasks depending on the shift
• Maintain clean, attractive, well stocked and rotated displays throughout the department
• Provide prompt and courteous assistance to shoppers fielding questions about the Co-op, products and assisting with shopping needs
• Act in compliance with food safety standards and policies for store, staff and department
• Keep up-to-date on email and other communications
• Receive and stock deliveries

Key Aptitudes, Experience & Physical Qualifications

Key Aptitudes & Experience:

• Basic knowledge of produce and natural foods; knowledge of agriculture, growing methods (organic, IPM, etc.), local foods and suppliers a plus
• Exceptional interpersonal skills including customer service, conflict resolution, creative problem solving, de-escalation tactics and critical thinking
• 1+ years in a customer service position
• Excellent verbal communication skills with an ability to give and receive direction
• 1+ years in a retail setting, preferably in a grocery setting
• Familiarity or experience with cooperative businesses a plus
• Experience working or living in diverse communities
• Demonstrated commitment to food justice a plus

Physical Qualifications:

• Ability to work in a fast paced, well lit environment
• Ability to lift up to 50lbs
• Able to perform responsibilities in cold and/or damp environments for sustained periods of time
• Fine motor skills needed to safely operate light machinery, equipment and sharp tools
• Ability to walk, sit, stand, bend and reach
• Ability to climb stairs and ladders many times throughout shift
• Able to be active or on one’s feet for the vast majority of shift

This position description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. The responsibilities, tasks and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, might be part of the job.