Grocery Associate Team Leader (Assistant Department Manager)

Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance and special projects as assigned. Leads and develops Team Members. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions must be performed in accordance with team and store Standard Operating Procedures. Further, Team Members must be prepared and able to perform the duties inherent in other Team Member job descriptions. All positions must strive to support WFM core values and goals, promote national, regional, and store programs and initiatives, and ensure adherence to all applicable health and safety regulations including Food Safety and regulatory duties required in the department.

Wage

• $23-33 an hour. Experience preferred + will pay for experience.

Job Responsibilities

• Demonstrates advanced product knowledge and develops / maintains awareness of new products.
• Assists Team Leader in analysis of sales, reports and labor.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Works with Team Leader to resolve team concerns or issues.
• Sets and achieves the highest standards of retail execution.
• Consistently communicates and models WFM vision and goals.
• Provides timely, thorough, and thoughtful performance evaluations.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Develops and maintains creative store layout and product merchandising.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.

Job Skills

• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Product knowledge.
• Proficiency with email, Microsoft Office, and operations-related applications.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Advanced knowledge of regulatory and safety policies and procedures.
• High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy.
• Growth mindset towards greater responsibility and ownership.
• Capable of teaching others in a positive and constructive manner.
• Desire to coach and mentor others for growth.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.

Experience

• 18+ months retail Team Member experience and 6+ months of supervisory experience.

Physical Requirements/Working Conditions

• Work requires the following motions: bending, twisting, squatting and reaching.
• Must be able to lift 50 pounds.
• Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• In an 8-hour work day: standing/walking 6-8 hours.
• Exposure to FDA approved cleaning chemicals.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to work in a wet and cold environment.
• Exposure to temperatures: 90 degrees Fahrenheit.

Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. This document does not reflect all job duties or requirements for every position. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level. Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate successful performance in their current position before being considered for promotion. In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position. Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.