Grocery Associate Jobs

JOB SUMMARY

The Grocery Associate receives, stores, and issues sales floor merchandise and is the backup for the cashier and deli associate. The employee in this position also serves as the shift point person when the Business Operations Manager is not on duty.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Learn all aspects of the current position.
• Masters and manages all opening and closing duties.
• Calculates margins and makes sure pricing is correct and clear on the shelves and that the Business Operations Manager has current-to-date pricing information, so items are retailed at the register correctly.
• Runs registers following all cashier policies and assists front-end staff as needed.
• Ensure shelves are properly blocked and rotated daily.
• Learns and becomes an expert in all equipment, hardware, software, and tasks.
• Observes temperatures of cooler cases and freezers and reports failures to management promptly.
• Performs and manages all ordering for the grocery department (candy, dairy, frozen food, grocery, grocery tax, HBC, magazines/cards, newspapers, soda).
• Creates and maintains a healthy, clean, inviting department that customers love shopping in.
• Performs other duties as assigned.
• Provides exceptional customer service at all times.
• Ensures department signage and shelf tags are always present and reflect correct pricing information.
• Learns and follows all coding policies.
• Responsible for clean equipment, tables, floors, coolers, and production areas as required to exceed food safety requirements.
• Supports, respects, and positively follows all company SOPs and values.
• Properly rotates all product, pulling outdated items from shelves immediately.
• Assists manager with monthly inventories as instructed.
• Creates appropriate department signage and displays to help stimulate sales and customer interest and praise.
• Responsible for proper receiving, unloading, storage, and rotation of merchandise and building of displays.
• Strictly adheres to all safety, health, weight and measure regulations.
• Work closely with vendors to ensure the store is receiving and offering the best pricing, new items, best quality, and appropriate items that your customers will love and appreciate.
• Ensure grocery shelves are maintained, cleaned, and organized. This includes ensuring all products are tagged and/or labeled properly.

KNOWLEDGE, SKILLS AND ABILITIES

• Strong interpersonal and communication skills.
• Ability to prioritize work tasks, multi-task and maintain focus.
• Strong customer service skills
• Be available to work a flexible schedule that will shift as operation needs shift (includes working nights, weekends and holidays).
• Ability to work effectively with a wide range of customers, employees, and management.
• Computer knowledge

EDUCATION

High School Diploma or GED preferred

EXPERIENCE

One year grocery store experience preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Ability to lift weight up to 50 lbs. frequently
• Ability to work in different temperature control climate
• Ability to stand for long periods of time, kneel, bend, reach as needed to perform duties
• Work is performed in a typical retail work environment

MACHINERY AND EQUIPMENT USED

U-boats, cardboard crusher, personal computer and printer, copier, credit card machine, calculator, telephone, and facsimile machine.