Graphic Artist Jobs

Graphic Artist - Level 4 @Remote

*Must be Open to work on W2/1099 (No C2C)

*Must have a portfolio of work including 2 examples of real-time work

About the Role

The UI/UX Designer will work closely with our cross-functional project team focused on building and improving the State of Connecticut’s digital government services. The UI/UX Designer will support the mission by developing and implementing service design, graphic design, and website design with new and ongoing projects. Furthermore, the UI/UX Designer will work with the team to implement user-centric analysis and testing methodologies to improve each digital product.

An ideal candidate should be a talented and knowledgeable designer with fresh, creative ideas, and an excellent eye for detail. In addition to understanding user experience design and development methodologies, the candidate should also have experience working in an Agile environment.

Experiences Required for This Role

User Centered Service Design – At least 5 years of experience and use cases with the following:

• Providing insights on how users interact with the service or product
• Designing and redesigning services
• Working with a cross-functional team to prioritize work to meet user needs
• Building and communicating understandings of the users and their behavior

Website & Graphic Design – At least 5 years of experience and use cases with the following:

• Performs a full range of graphic art activity
• Understanding of image optimization for web and mobile
• Design and maintain websites
• Experience in responsive development across all media platforms: web, mobile, etc.
• Understanding of design thinking and design principals related to designing and developing graphics, user interface, user experience, content for website development, social media and print
• Performs the most complex duties in design and preparation of electronic graphic artwork using various media
• Understanding component-based development within a CMS
• Coding experience and understanding HTML 5, Bootstrap 4.0+, CSS 3
• A portfolio of work including examples of at least 2 real-time projects
• Confers with supervisors and others as to most appropriate media and method of design
• Designing layouts, typography, line composition, color, and other graphic design fundamentals
• Experience working with an enterprise CMS platform such as Sitecore, Adobe Experience Manager, Drupal, Joomla, etc.

User Acceptance Testing – At least 3 years of experience and use cases with the following:

• Recruiting and leading testing groups; running research sessions with users
• Understanding accessibility issues and engage with team to build with equality
• Helping reduce the risk of reputational damage
• Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
• Helping increase user and agency confidence in future service or product delivery
• Helping to discover problems while the service is being developed, not once it is live
• Checking the operating environment to make sure test results are valid

Digital Platforms, Tools, & Discipline – At least 3 years of experience and use cases with the following:

• Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence
• Experience working in the Agile development methodology
• Working with enterprise scale digital platforms and products

Performance in Complex Situations – At least 3 years of experience and user cases with the following:

• Government-specific task management
• Communication and collaboration with state-wide partners
• Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
• Comfort in blazing a path through an ambiguous work environment
• Judgement fitting to the ever-changing environment

Knowledge, Skills and Ability

UI/UX Design

• Experience in designing, managing, and optimizing websites
• Understanding responsive design
• Understanding and application of visual design principals
• Experience in Agile development process
• Experience in wireframing, prototyping, mock-up creation, IA mapping, user flows
• An understanding of social media management and content creation
• Proficiency in Zeplin, Sketch, Miro
• Proficiency in HTML 5, Bootstrap 4.0+, CSS 3
• Experience working in an enterprise component-based CMS
• Understanding of image and video optimization for online media
• Proficiency in Adobe Creative Suite: including Adobe XD, InDesign, Illustrator, and Photoshop

User Acceptance Testing

• Willingness to participate ethnographic research and interviews
• Knowledge of best practices for user experience research and testing

Performance in Complex Situations

• Comfort in blazing a path through an ambiguous work environment
• Exceptional verbal and written communication skills
• Ability to distill complex concepts into simple ideas
• Prioritization, organization, and triage in an independent environment
• Understanding of the Agile development process
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards

Team Player

• Supporting teammates’ skills and behaviors development and delivery
• Ability to maintain strict confidentiality
• Judgement in dealing effectively and diplomatically with government staff
• Communication and collaboration with state-wide partners
• Creative and analytical thinking with strong problem-solving skills

Preferred Skills & Qualifications

• 5 years professional experience in web design, graphic design, web development
• A portfolio of work including 2 examples of real-time work
• 1 year of customer relationship management platforms such as Salesforce
• An associate degree or higher in UI/UX design, HCI design, graphic design, web design, or web development
• 1 year of user research and analytics
• 1 year of user-centered design
• 1 year of web content management platforms such as Sitecore