Grain Administrative Assistant Jobs

Co-Alliance Cooperative is a modern partnership of local agricultural and energy cooperatives with community roots established in the 1920s. We are a service-oriented company, and we seek to make our customers lives easier by being their local resource for the services and products we offer. We also serve our communities and employees by creating a vibrant, positive environment that adds to their quality of life.

SUMMARY: This position is responsible for providing skilled administrative support to location management. The role includes customer service, extensive communication with farmer producers, and coordination with location operations.

DUTIES AND RESPONSIBILITIES: The following reflects essential functions for this position. Management may assign or reassign duties and responsibilities as deemed necessary.

• Provide grain purchasing support.
• Coordinate information/logistics between main office and fertilizer hub for outbound product.
• Work with Grain Originators as needed.
• Understand and utilize SSI appropriately.
• Provide customer service and act as one of the primary points of contact for customers, including resolving issues and complaints.
• Verify and prepare purchase contracts for mailing / signature.
• Settle purchase contracts and prepare checks for payment.
• Perform general office cleaning.
• Engage in safety awareness, and comply with all safety policies, procedures, and regulatory standards.
• Assist the Location Manager in setting up customer meetings (customer appreciation, market information, etc.).
• Submit accurate train billing to meet strict deadlines for end users.
• Prepare and post deposits.
• Process inbound and outbound grain shipping paperwork, including scale ticket creation and correction, weights and grades, and grain contracts.
• Answer, screen, and direct incoming phone calls.
• Perform additional work during peak times of the year that exceed typical business hours.
• Perform general clerical duties, such as filing, faxing, typing, and mailing.
• Communicate customer purchase contract information as requested.
• Communicate daily grain bids to our farmer customers as requested.
• Probe, grade, and sample inbound and outbound grain at the scale, communicating information to the outside crew.
• Run daily reports.
• Order and maintain office supplies, cleaning supplies, and safety supplies.

QUALIFICATIONS:

• Ability and willingness to work long hours, and be on call, as business conditions warrant.
• Strong interpersonal communication skills (face-to-face, verbal, written, electronic).
• High School Diploma and two years related experience.
• Demonstrated ability to use a variety of computer systems.
• Acute attention to detail, with good math skills.
• Excellent organizational skills and ability to work well within strict time frames.