Full Time Teller, Bannister Street, York, Pa

Full Time Teller, Bannister Street, York, PA

York, United States of America

WHAT YOU WILL BE DOING

Santander is one of the largest banks in the world, and one of the top banks in the United States based on deposits. With a principal presence in the northeast U.S., Santander’s retail division serves nearly 2 million customers and more than 5% of small businesses in the US.

Our Tellers processes face-to-face Customer transactions for a variety of routine financial transactions.

Responsibilities

• Validates transactions for system or operational changes to ensure operational integrity and compliance to all required regulations
• Adheres to safe deposit box procedures/ operations and guidelines
• Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
• Recognizes sales opportunities and cross-sells bank products by making quality referrals, meeting all assigned teller goals
• Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services
• Assists in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions

Qualifications

• Ability to effectively ask questions and identify needs to enhance the customer relationship
• Superior customer service skills
• Ability to adhere to policies, procedures, and instructions of management
• Listens carefully and asks questions to clarify understanding
• Proactively clarifies one’s tasks and responsibilities
• Has basic understanding of organization’s flagship products and services
• 0-3 years; Cash Handling experience in a Retail or Banking environment
• Displays a can-do attitude and willingness to learn
• Detail oriented with the ability to function in a fast-paced and changing environment
• Learns new methods and procedures or modifies them to meet new standards Is positive about new approaches and methods resulting from change
• High school diploma or equivalent (GED)
• Communicates clearly and precisely
• Works effectively in team settings
• Can identify the risk return of products and services
• Actively seeks information to understand customer needs
• Shows appreciation for others' help and lends a hand when needed to complete shared tasks
• General Math skills
• Minimal physical effort such as sitting, standing, and walking
• Learns about and diligently follows established risk management policies, processes and procedures
• This is a Full Time position and the hours per week will generally be between 30 and 40 hours per week. The Recruiter for this position will be able to discuss the specifics of the schedule requirements and hours for this position. This is a non-exempt position eligible for overtime compensation calculated at 1.5 times your regular rate of pay for any hours worked over 40 hours per week, subject to all Santander policies and approvals regarding overtime

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We actively encourage everyone to apply.

English

Primary Location: York, PA, York PA

Other Locations: Pennsylvania-York

Organization: Santander Bank N.A.