Full Time Receptionist Jobs

We are looking for a full-time Care Professional Administrative Assistant to join our team.

40 hour work week, 9 - 5 pm, M-F in our Muncie, IN office. Starting salary: $12.00-$15.00 per hour depending on experience. Must be able to work evenings or weekends as required.

Position Overview

The Car Pro Administrative Assistant is expected to perform a variety of clerical and administrative duties that support Care Pros. The Care Pro Administrative Assistant is expected to answer phones, complete administrative duties and support Care Pros and other staff members with clerical tasks in order to provide the highest quality of service to Care Pros and clients.

Essential Job Functions

• Assist the Service Coordinator as needed with Care Pro schedules with an emphasis on creating high quality matches and the development of extraordinary relationships
• Enter and maintain accurate client and Care Pro records in the operating system
• Participate in quarterly Care Pro meetings
• Monitor, mediate, and log all client and Care Pro activity utilizing the software system
• Demonstrate open and effective communication with owner, Key Players and Care Pros
• Assist with stuffing and mailing client invoices and Care Pro payroll
• Order and stock office supplies
• Assist with hiring process for new Care Pros, duties may include fielding employment inquiries from prospective Care Pros and moving applicants through the process
• Perform other duties as assigned
• Maintain supplies for postage, fax, credit card and copy machine
• Ensure Home Instead standards are met and upheld
• Maintain regular attendance at the office to execute job responsibilities
• Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members
• Support Human Resource team with all aspects of Care Pro Engagement
• Reflect the core values of Indiana Care Inc, d.b.a. as an independently owned and operated Home Instead franchise
• Communicate client and Care Pro concerns or problems with owner or other staff members as appropriate
• Field Care Pro& Client inquiries
• Greet and welcome each visitor in a friendly, warm and professional manner

Desired Skills And Abilities

• Must demonstrate excellent oral and written communication skills and the ability to listen effectively
• Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills
• Must have the ability to work independently, maintain confidentiality of information and meet deadlines
• Must be able to operate office equipment successfully
• Must have computer skills and be proficient in Word and Excel
• Must have caregiving experience
• Must have knowledge of the senior care industry
• Must present a professional appearance and demeanor
• Must be able to work evenings or weekends as required
• Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures
• Must have an understanding of and uphold the policies and procedures established by Indiana Care Inc, d.b.a. an independently owned and operated Home Instead franchise
• Must be able to establish good working relationships with management, colleagues, franchise owners and their staff
• Must be patient and congenial on the telephone
• Must have the ability to organize and prioritize daily, monthly and yearly work

Qualifications

• Caregiving Experience
• Must possess valid driver's license, pass background check, BMV report and saliva drug test
• High School diploma or equivalent
• Office experience
• One year of related business experience or an equivalent of education and work experience may be considered

Home Instead is a non-medical home health care company specializing in services to help keep seniors independent and in their homes as long as they are able. We are located at 3414 W Fox Ridge Lane, Muncie, IN 47304

Apply at: https://https:www.homeinstead.com/681