Full Time Key Carrier Merchandiser

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.

Posting Notes: HomeGoods Store 1031 || 5468 Peachtree Blvd || Chamblee || GA || 30341

Opportunity: Contribute To The Growth Of Your Career.

The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends.

• Performs other duties as assigned
• Role models exceptional customer service
• Promotes a culture of honesty and integrity; maintains confidentiality
• Ensures store team performs tasks and daily activities in accordance with store plan; prioritizes as needed
• Provides continuous feedback, recognition and coaching to Associates
• Ensures opening/closing procedures are executed in accordance with company guidelines
• Ensures adherence to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Maintains accurate Associate coverage in service areas for a positive customer experience
• Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides periodic progress updates
• Ensures Associates adhere to all operational procedures
• Exercises discretion regarding customer service policies in order to satisfy customers
• Provides and accepts ongoing recognition and constructive feedback
• Promotes safety awareness and supports maintenance of a risk-free environment
• Creates a positive internal and external customer experience
• Acts as Manager on Duty in adherence with company policy and procedure
• Promotes credit and loyalty programs during customer interactions
• Partners with Management on Associate training needs to increase effectiveness
• Addresses immediate customer service issues and provides appropriate coaching to Associates

Who We Are Looking For: You!

• One year retail and 6 months of leadership experience
• Works effectively with peers and supervisors to accomplish tasks
• Proven problem solving skills
• Knowledge of company standard software, systems, and procedures
• Strong organizational skills with attention to detail
• Capable of balancing multiple tasks at one time
• Open availability, including nights and weekends
• Team player, working effectively with peers and supervisors to accomplish tasks
• Ability to effectively coach, delegate, and follow-up on multiple people/tasks
• Ability to act quickly under challenging circumstances
• Knowledge of merchandise flow in stores
• Ability to respond appropriately to changes in direction or unexpected situations
• Flexible schedule to support business needs
• Strong communication skills.

A Few More Reasons to Love TJX.

• Flexible work schedules
• Associate Discount
• Competitive Compensation
• Weekly Paychecks
• TAAP – TJX Associate Assistance Programs
• Career development opportunities
• Be a part of an inclusive team

Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.

At HomeGoods, we embrace the unknown⁠ - with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different - here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: HomeGoods Store 1031 || 5468 Peachtree Blvd || Chamblee || GA || 30341