Front Office Medical Receptionist

Desired Skills and Attributes

• Be enthusiastic about the job
• Be a team player
• Skills/Qualifications: multi-tasking, flexibility, telephone skills, customer service, time management, organization, attention to detail, scheduling, word processing, professionalism and quality focus
• Spanish language desired, but not required
• Experience with EMR
• Be efficient and friendly in face-to-face and phone interactions

Position Responsibilities

• Maintain operations by following policies and procedures
• Optimize patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
• Greet patients and visitors in person and on the telephone
• Protect patients’ rights by maintaining confidentiality of personal and financial information
• Contribute to team effort by accomplishing related results as needed
• Answer and/or refer patient and visitor inquiries
• Maintain patient accounts by obtaining, recording and updating personal and financial information