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Front Desk/Receptionist Jobs

Company

Goshen Medical Center
Address , Whiteville, 28472, Nc
Employment type
Salary
Expires 2023-06-18
Posted at 1 year ago
Job Description
Immediate Supervisor Title: Site Leader
QUALIFICATIONS:
  • Excellent communication skills
  • Ability to handle multiple tasks in a professional, organized, and friendly manner
  • Ability to address patient concerns/questions in a positive proactive manner
  • Career Readiness Certificate
  • High school diploma or equivalent
  • Associate degree in office assistant/medical assistant preferred
  • Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs
RESPONSIBILITIES:
  • Maintain cleanliness and organization of front desk and the office supply cabinet
  • Prepare for next day's appointments. This includes reviewing schedule for accuracy and confirming insurance status. Ensure all forms, records, etc pertinent to the office visit are available
  • Process office visit charges and patient payment transactions in a timely manner according to GMC policy
  • Manage new patient requests. Set-up new patient packets and charts
  • Greet patients, verify insurance information and collect any fees due before patient is seen by a provider
  • Answer phones; take messages and route to appropriate personnel
  • Check patient in and out on computer system. This includes verification of insurance and demographic information
  • Maintain computer chart accuracy the information as soon as possible.
  • Complete End-Of-Day reports and reconcile patient accounts with Site leader
  • Unlock front door and receptionist window at required times