Front Desk Receptionist/Mail Clerk

Why join Advance Community Health?

Life in the Triangle, with the Atlantic Ocean only two hours to the east and the Blue Ridge Mountains 3.5 hours to the west, living and working in the Triangle area gives you the best life has to offer.

Advance Community Health (ACH) proudly offers employment opportunities in multiple locations throughout the Triangle, including Raleigh, Apex, Cary, and Fuquay-Varina! Our Raleigh office, conveniently located less than 6 minutes from the heart of Downtown Raleigh, gives you easy access to some of the best food and entertainment the Triangle has to offer! No matter who you are, the Triangle offers everything you need to live a happy, fulfilling life!

Our Benefits:

ACH offers,

• Company paid Medical for Employee and two dependents.

• 401K participation
• Two Floating Holidays (if hired before July 1st)
• Dental, and Vision insurance
• All employees receive their Birthday Off

Position Purpose:

We are looking for a hardworking and enthusiastic Receptionist/ Mail Clerk was established for the purpose/s of greeting and directing visitors, responding to inquiries from staff, the public, students, etc. by providing requested information and/or referral to other parties, and providing general clerical support to the Central Administration building.

About this position:

• Required Travel: None
• Schedule: Monday – Friday, 8:00an – 5:00pm with flexibility (No Remote Option at this time)
• Work Location: 1001 Rock Quarry Road, Raleigh, NC 27610

Essential Duties and Responsibilities:

• Performs general clerical functions (e.g. scheduling, copying, faxing, document preparation, mailing, etc.) for the purpose of providing assistance to Central Administration personnel as needed.
• Distributes mail, messages, and other items within the site for the purpose of disseminating materials to appropriate parties.
• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit for HR.
• Prepare HR Orientation Folders and Disney Training packets
• Greets public, staff, students, parents, vendors, etc. for the purpose of responding to their inquiries, and directing or escorting individuals to the appropriate personnel with established building security procedures.
• Receives a variety of items (e.g. mail, special deliveries, packages, supplies, etc.) for the purpose of distributing materials to appropriate parties and departments.
• Maintains reception area materials (e.g. job applications, newsletters, event calendars, etc.) for the purpose of providing resource information to visitors.

Qualifications:

• Graduation from high school supplemented by business courses and two years of clerical experience in a computer environment.
• Customer Service: 3 years (Preferred)
• Similar experience within a healthcare setting preferred
• Ability to handle multiple tasks in a fast-paced environment.
• 1+ years of customer service experience
• Excellent interpersonal, telephone & written communication skills.
• Computer Skills: 3 years (Preferred)
• Associate degree (preferred).
• 1+ years of recent admin/clerical experience

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit for periods one or more hours; use the telephone, use hands and fingers; reach with hands and arms; and talk and hear. The employee must be able to lift and/or move up to 20 pounds. Good vision abilities required by this job include close vision, color vision, and ability to adjust focus.

Direct Reports

Our Commitment to Diversity, Equity, Inclusion & Belonging

Nonprofit HR is committed to fostering and maintaining a work environment where diversity, equity, and inclusion (DEI) are fully integrated into everything we do for the benefit of our employees and the clients that we serve.