Front Desk Receptionist Jobs

Community Medical Services (CMS) is now hiring a Front Desk Receptionist to greet and receive clients for patient care. Whether coordinating client appointments, receiving fees for treatment, or ensuring a smooth check-in process, your work is integral to fostering a safe place for anyone beginning their recovery journey with us.

As you join our mission to help those suffering from substance use disorders reclaim their lives, expect to thrive in a comfortable, welcoming, and fun environment where you are valued for the work you do, championed by passionate leaders, and equipped with the tools and ongoing training you need to achieve your goals.

Along the way, we’ll invest in your well-being through a benefits package that includes

• Ongoing professional development
• Subsidized medical, dental, and vision insurance
• Paid sick, vacation, and holiday time
• Employee assistance program to support your mental health and wellness
• Tuition and Continuing Medical Education reimbursement up to 100%
• Short and long-term disability insurance
• Life insurance
• Health savings account
• 401K retirement plan with match

Shift Monday-Friday 6am-2pm with rotating Saturdays 6am-9am (holidays included)

We’re looking for someone who

• Is excited to work in an outpatient setting, much like a doctor’s office.
• Enjoys a consistent schedule.
• Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.

To thrive in this role, you must be able to

• Answer incoming clinic phone calls, taking messages when appropriate.
• Experience in a medical facility is desirable, but not required.
• Send all information requested to the business manager, adjusting when appropriate.
• Complete required financial paperwork in a timely fashion.
• Monitor clinic lobby and assist with efficient check in and dosing.
• Comfortable using Microsoft Office products, including Outlook, Word, and Excel.
• Schedule medical and clinical appointments for all clients.
• Basic knowledge of bookkeeping and receptionist duties.
• Attend required staff meetings, workshops, and training as assigned by the clinic manager.
• Manage all incoming and outgoing mail and faxes.
• High School Diploma plus work experience (required)
• Receive all fees for service from the private paying clientele, including maintaining accurate and complete financial records within a computer system.
• Greet and receive clinic clientele and guests.

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