Front Desk Receptionist Jobs

Front Desk Receptionist-Peachtree Immediate Care

Peachtree Immediate Care is a leading urgent care operator in the state of Georgia. Our mission is to provide the perfect patient experience so our patients can “Get in. Get out. Get better”. We have an opening for a Front Desk Receptionist to provide excellent customer service to patients and clerical support to clinical staff.

Employees in this role are the first point of contact with patients. We are looking for someone who is enthusiastic, friendly and has strong customer service and communication skills.

Company Perks and Benefits:

• Medical, Dental, Vision Insurance
• Employee Assistance Program
• Complimentary Financial Planning
• On-the-job Training
• Collaborative Work Environment
• Generous PTO Plan
• 401(K) Match
• Employee Referral Bonuses
• Flexible Work Schedules
• Employee flat-rate medical services at CRH-affiliated clinics
• Annual Merit Increases
• Growth Opportunities

Primary Responsibilities:

• Promptly answer incoming phone calls
• Responsible for opening and closing clinic procedures and reporting
• Promptly greet patients and visitors in the waiting area in a friendly and helpful manner
• Perform additional clerical duties as necessary
• Maintain a neat and orderly waiting room
• Check in patients, verify insurances, update necessary patient information in the system, and collect copay
• Serve as a patient advocate to provide world-class care in coordination with clinical staff and providers
• Assist patients with ambulatory difficulties, including obtaining wheelchairs and provide assistance with walking

Qualifications and Experience:

• Ability to work up to 12-hour shifts during the week or weekend as needed
• Basic computer skills including familiarity with electronic medical records
• Customer service experience in a healthcare outpatient setting preferred
• High school diploma or equivalent
• Detail-oriented with excellent interpersonal communication skills
• Types 25 words per minute
• Ability to escort or transport patients by wheelchair or stretcher when needed
• Minimum of one (1) year of reception/front desk experience (coordinator, receptionist, clerk, agent, specialist, etc.)

CRH Healthcare provides a professional work environment, a strong clinical support organization and a competitive compensation and benefits package.

CRH Healthcare is an equal opportunity employer: M/F/D/V