Front Desk Agent Jobs

Front Desk Agent Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS. Pay: Part-Time Benefits

• Perform routine cleaning throughout the work area
• Fantastic Company Culture Job Responsibilities
• Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel
• Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department
• Allocating rooms to all guests
• Report lost-and-found items in accordance with hotel procedures
• Assisting guests with safety deposit box forms and keys as outlined by GM
• Providing the guest with the necessary tourism information
• Ensuring the safety and security of all guests
• Issuing receipts to the guests
• Maintain all training requirements as set forth by General Manager
• Taking the details of all arriving guests including payment information
• All other assigned duties
• Respond to guest’s requests for immediate repairs
• Maintain all guest reservations in accordance with credit card security requirements
• Paid Training
• Wear a provided uniform and name tag at all times on the property
• Supplemental Insurance
• Receiving accommodation reservations from visitors
• Handling all customer concerns and queries
• Insurance (Medical, Dental and Vision)
• Balance and properly account for cash drawer at the desk for each shift
• Paid Time Off
• Providing information to guests about the procedures, policies, and facilities of the hotel

Qualifications/Requirements

• Must be able to regularly lift and carry up to 20 pounds without assistance
• Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time
• High school diploma or equivalent
• Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities
• Must display very good organization and time management skills
• Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks
• To always maintain a high standard of personal hygiene and appearance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.