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Fraud Lead Jobs
Company | DraftKings Inc. |
Address | Las Vegas, NV, United States |
Employment type | FULL_TIME |
Salary | |
Category | Spectator Sports,Software Development |
Expires | 2023-08-13 |
Posted at | 10 months ago |
At DraftKings, we're inspired by our shared passion for developing creative solutions to complex challenges and empowering the people around us to do their best work. We are industry leaders in the digital entertainment and technology space and are propelled by constant curiosity and diverse perspectives.
- Leverage various tools, systems, and reports to detect and uncover fraud trends.
- Ensure compliance with anti-money laundering, including Know Your Customer (KYC) and gaming regulations.
- Analyze fraud trends and make recommendations for future fraud prevention processes.
- Provide recommendations supported by data in implementing new fraud alerts and controls.
- Mentor and develop associates regularly through continuous feedback, check-ins, and ongoing mentorship.
- Review player deposit and withdrawal transactions for potential fraud to ensure accounts are correctly maintained.
- Work closely with Fraud Support and Customer Experience to obtain requested player documents and resolve player restrictions.
- Identify new methods for fraud detection and prevention, working with product and engineering teams to implement recommendations.
- Assist Regulatory Operations, Compliance, and other internal teams with ad hoc requests and additional fraud reviews as needed.
- Competence with Zendesk & Microsoft Office product suite. Intermediate Excel skills are preferred but not required.
- A Bachelor's Degree in Criminal Justice or Sociology will be considered a plus.
- An investigative curiosity with strong critical thinking skills and the ability to communicate vision across the organization.
- Self-motivated, organized, and analytical thinker with a desire to thoroughly investigate potentially fraudulent customer behavior using critical data points.
- Basic SQL experience is required, Intermediate experience is preferred.
- At least one year of management experience leading a team of employees.
- Excellent verbal and written communication skills to operate across multiple departments with both internal and external stakeholders
- A strong passion for leading and developing a team.
- 3+ years of relevant experience in a Fraud or Risk Operations role.
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