Fraud Investigation Trainer Jobs

The Fraud Investigations Trainer will lead the development and delivery of comprehensive training programs specifically tailored to our fraud investigations team. This role requires deep expertise in fraud detection, prevention, and resolution, combined with a solid understanding of adult learning principles. The ideal candidate will blend their investigative experience with training skills to ensure our fraud teams are equipped to excel in their roles.

What you'll do:

• Develop & Deliver Training Programs: Create training materials that cover all aspects of fraud investigations, including detection, analysis, case management, and reporting.
• Scenario-Based Training: Facilitate role-plays and training sessions based on real-life fraud scenarios to ensure practical application of knowledge.
• Enhance Systems Training: Ensure investigators are proficient in the use of fraud detection tools and systems. Incorporate feedback from the investigations team to keep systems training up-to-date.
• Stay Updated & Informed: Regularly update training content based on the latest fraud trends and techniques. Ensure investigators are well-versed in the newest fraud prevention mechanisms.
• Collaborate: Work with fraud investigators to understand their daily challenges and training needs. Collaborate with cross-functional teams to gather insights and real-world examples.
• Ongoing Workshops: Conduct regular workshops and refresher sessions to ensure consistent knowledge and skills application.
• Regulatory Compliance Training: Equip the fraud team with knowledge on regulatory standards, ensuring all investigations are compliant.
• Assessment & Feedback: Develop assessment tools to measure training effectiveness and gather feedback on training sessions to continuously enhance the curriculum.

What we want you to have:

• Familiarity with training methodologies and curriculum development.
• Strong organizational and project management abilities.
• Experience with e-learning platforms and tools is a plus.
• At least one to two years in a training or instructional design role, preferably within the financial services industry.
• Excellent communication skills, both written and verbal.
• A minimum of three years of experience in fraud investigations.

Nice to haves:

• Ability to work collaboratively in a team environment.
• Strong analytical thinking to identify and respond to emerging fraud trends.
• Passion for continuous learning and development.
• High degree of adaptability and flexibility.