Ford Parts Counter Person

AutoFair Ford of Haverhill is seeking a Parts Counter Person to join our team. Are you passionate about helping customers? Apply today!

Responsibilities

• Converse effectively/efficiently regarding customer parts status.
• Oversee the parts sales process from start to finish.
• Receive payment from retail customers or obtains credit authorization.
• Answer phone calls, provide price quotes and other information to customers.
• Make sure all internal requests for parts are billed on service repair order.
• Read and understand the parts catalog when looking up and speaking to specific parts.
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
• Provide high level service to both internal and external customers.
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
• Communicate with staff and customers in a friendly and professional manner.
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.

Requirements

• Eager to improve in a dynamic work environment
• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record
• Strong interpersonal and time management skills

Benefits

• Employee vehicle purchase plans
• Paid vacation
• 401 K Plan with company match
• Health and wellness
• Growth opportunities for career advancement
• Aggressive & Rewarding Compensation Package
• Discounts on products and services
• World-class training and professional development
• Medical, Dental, Vision, Life and Disability

AutoFair Automotive Group is a rapidly-expanding dealer group with excellent opportunities for career growth. We are committed to offering our customers an unmatched experience through outstanding customer service and priding ourselves on our long relationships with the people we serve. For these reasons, we are dedicated to finding people who are passionate, motivated, and ambitious to join our team.

AutoFair Automotive Group Offers Opportunities With The Following Brands

Ford - Honda - Hyundai - Genesis - Nissan - Subaru - Toyota - Volkswagen

AutoFair Automotive Group maintains a strong policy of equal employment opportunities for all associates and applicants of employment. We hire, train, promote and compensate on the basis of personal and professional competence and potential for advancement without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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