Fitting Room Support Jobs

Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

Overview

This position will represent Scheels in a friendly, courteous and knowledgeable manner to our customers and fellow associates.

What It Takes To Be a Scheels Expert

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Arrive to work and meetings 10 minutes early
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Approach daily tasks, projects and follow-up communication with energy and sense of urgency

Servant Leadership

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Ability to apply concepts of basic math, grammar, punctuation and spelling
• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

The Essentials

• Be knowledgeable to answer question concerting location, price and use of merchandise
• Development of product knowledge and partners with sales associates to help achieve daily selling goals
• Assures customers are receiving world class customer service and attention in the fitting room
• Excellent written and verbal communication skills
• Prepares merchandise (buttons, zips, etc.) to return to the selling floor
• Ability to complete basic mathematical equations
• Demonstrate strong organization, attention to detail, ability to multi-task and problem solving skills
• Checks customers in and out of rooms, while monitoring amount of merchandise the customer has in the fitting room
• Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels' policies and procedures
• Restock merchandise on sales floor and bring product to the floor for display
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth

Expert Experience

Ideal candidate will have a minimum of a High School diploma, or General Education Degree (GED); one to three months of related experience or training; or equivalent combination of education and experience.

Activity

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Medium work – Exerting up to 50 pounds of force occasionally, and/or 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Schedule

Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 11a.m. and 6p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of two weekends a month. Average hours per week is 15-25 hours.

Benefits

Scheels offers a complete benefits package to include:

• Health & Dental Insurance
• Employee Assistance Program
• Paid Time Off
• Associate Discount
• Maternity Leave
• 401(K)/Roth(K)
• Holiday Pay
• Short Term & Long Term Disability Insurance
• All State Accident Insurance
• Bereavement
• Employee Stock Ownership Program

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.